-
check system requirements error
Hi, When we install PSB installer package , we are facing the error "check system requirements" This version of windows is not supported, pls make sure you have the right operating system and service packs installed. We are using windows 10 operating system and checked the windows update which is up to date updated. Still,…
-
Computer Protection 19.2 will introduce .NET
Dear Partners and Customers, as we are preparing for the Computer Protection 19.2 release, it is time to give you a heads up on something that we've been working very hard on. The new release for the first time will include a dependency to Microsoft .Net as a technology for our future user interfaces in the clients. What…
-
F-Secure Computer Protection: Main differences compared to Workstation Security 12
Protection Service for Business’s latest generation of endpoint security client is F-Secure Computer Protection. This product is replacing Workstation Security 12 clients that will be End of Life on 31st of March, 2019. F-Secure Computer Protection has been in production for a year. F-Secure has now introduced a migration…
-
Malware protection is not updated
A customer is running W7 F-Secure Computer Protection Premium is reporting “Malware protection is not updated.” In tools – we select “Update” Then “Check now” Response: “F-secure Aquarius Update 2019-02-04-09 installed” So It really doesn’t get latest updates. Running fsdbupdate9.exe from…
-
Outlook information disclosure update?
I have an important security update on quite a few PCs that says: "Vulnerability in Microsoft Outlook Could Allow Information Disclosure (2894514)" I can't update it through F-Secure, I've pushed it through PDQ deploy, but it's still marked in F-Secure. Any idea what's going on?
-
Windows Firewall keeps auto turning on??
When we "Turn off all security features" in Computer Protection and manually disable Windows Firewall. It would auto turn back on within seconds. Is this a CP feature we can disable? We know it has something to do with CP because after uninstalling it, Windows Firewall would stay disabled.
-
F-Secure Proxy
Hi, Have a question about F-Secure Endpoint protection proxy. In our managed network we have some branch offices in different locations that all clients use same F-Secure profile and we use EMEA PSB portal for Policy Manager. Now I would like to install proxy at one branch office (Location A). Is it so that if I assign…
-
DeepGuard blocking files
We ran to this problem on a Win10Pro machine (running PSB Computer Protection 18.5) after the Autodesk Revit was installed. Everytime the machine starts up and user logs in, we get an alert message, which contains these lines: " Exploit:W32/AppLockerBypass.A!DeepGuard Blocked File c:\windows\system32\regsvr32.exe…
-
PSB Computer Protection Setup : Could not validate the server certificate and create a secure connec
Hi guys. need a help and solution/guide regarding the problem that im facing. Im installing PSB, after install it appear message that i think it error messange "Could not validate the server certificate and create a secure connection to the services. Make sure that your Windows has the latest updates and try again". Im…
-
F-Secure Key phaseout?
Hi, I received a message that F-Secure key is phased out (at least on the Business side of F-Secure). Is this also true for the F-Secure key versions available in the Apple App Store and Android Store? I am already looking for a proper way to export my passwords, but have not found the built-in export function that…
-
Effective way to use fsdiag.exe logs
Hello, I have several hundreds to a thousand of fsdiag.exe log files processed with fsecure business license on endpoints. I need to do one analysis on each one of them as daily task, and provide a specific response 75% of the time. This is a time consumming task and sometimes missing things out is a real problem and…
-
Unable Install Win 10 cumulative updates on F-Secure clients
Windows 10 machines have F-Secure PSB Workstation Security 12.01 build 283 and they all have the same issue, unable install Win 10 cumulative updates, even if I download manually the update from MS Update catalog. I tried on one machine "Unload and allow all network traffic" and after that the windows cumulative update has…
-
Remote deployment overwriting or uninstalling old versions, without restart, ignoring conflicts
We are migrating from Workstation Security 12 to Computer Protection but have apps that require an uninstall before upgrade. Currently we are doing a remote deployment with paramaters which works "mostly" but gets stuck halfway through and sometimes does not uninstall or replace the version we are replacing. What I am…
-
install in windows 7 fail directly
One off the computers can not start the client installer, nothing happend. Windows 7 pro latest. What to do?
-
F-Secure PSB Premium or Standard: what is the difference on Android devices?
Dear Sirs, What are the technical differences on Android devices (smartphones, tablets) if the customer subscribes to F-Secure PSB at the "Premium" level? Thanks in advance, Yours Sincerely: Tamas Feher.
-
F SECURE BLOCKING MY INTERNET CONNECTION
Hello All, I am having problems with my F-secure malware protector. When the malware protector is on, it prevents all applications from accessing the internet including outlook and chrome; But when I switch it off the apps can connect to the internet. How can I mitigate this problem?
-
Fail new installation Freedome for Business on iOS (iPhone Xr)
Hi guys, When following the instructions for an iOS device as I'm trying to install Freedome for Business on my iPhone Xr, I can't get passed phase 1 step 4. My phone keeps saying that the installation failed because it can't make a connection with the server. It happens when I'm tapping Install after putting in my…
-
Url blocker
Hi, Sorry for my english. We have a suggestion regarding the PSB portal. Can you simplify the manual url blocker on the portal? We are in a business where we manually block some urls (to unlock if necessary and really manage blocked urls), but when we add to many urls, the web page is very long. And to add new urls, it's…
-
Remote desktop reception not maintained after converting profiles and upgrading from PSB WKS 12 to P
Dear Sirs, After successfully converting profiles in the F-Secure PSB "EMEA" webportal (all conversions completed without any errors), I upgraded a Windows 8.1 64-bit computer from FSAV PSB WKS 12.01 to PSB CP 18.1x. Regrettably the incoming Windows remote desktop access, which was previously allowed and worked, no longer…
-
Logon URL for PSB
Hi, We are using Bomgar (Beyond Trust) Privileged Access, which performs credential injection on websites and other devices. Since using unique URLs for the PSB portal our tooling stopped working (because the Login button has to be clicked in order to be redirected,…
-
F-Secure PSB Workstation Security installation fails with error code 18
F-Secure PSB Workstation Security 13.X installation fails at Windows 7 x64 OS. F-Secure PSB main exe setup doesn't even return error code back, it just runs about 5 seconds, then exits and returns code 0 aka success. When opening another log file in C:\Windows directory (cannot remember the exact file name because atm I…
-
PSB Portal - Devices - Scan - Stuck on "Waiting for delivery to the device"
Hi, Quite new to the PSB portal with F-Secure, trying to scan a device that is registered, under the "Operations" tab for that device it shows a "Perform full computer scan" operation has been started, but the status just stays on "Waiting for delivery to the device". How long should this take? Is there something I have…
-
Profile assignment state: Pending (forever)
Profile assignment state: Pending forever. The mobile device shows that it is making connection. I have tried send status update 1000000 times. Nothing. The phone has been factory reset and everything reinstalled once. This takes hours and hours so not gonne be doing that again, because it doesnt help. There are no logs…
-
Migration From Workstation Security to Computer Protection
Hello We are using https://emea.psb.f-secure.com and would have a migration to the Computer Protection... I login into the portal but I do not see any options for that. Any advice?
-
F-Secure Firewall misisng on Win10 1803
Hi We are using F-Secure PSB Workstation Security 12.01 build 283 and I installed this version on Win10 1803 version. For some reason, the F-Secure firewall is missing (Network connections not avaliable). No problem with the Win10 1703. What could be the reason?
-
PSB Portal user migration to shared F-Secure authentication service - login flow change happens earl
Migration goals and benefits The goals of the portal user migration process are: * Enable two factor authentication for PSB users * Enable now the use of PSB and RDR portal with single credential * Enable later use of multiple F-Secure services with single credentials (e.g. PSB Portal, RDS Portal, Partner Portal 2)…
-
Re: Could not configure the app. Restart Freedome and try again.
Hi @Laksh, Yes, I sign in to the PSB4 portal to manage users. @JaimsAs noted in my original post, I tried to contact support but they told me as I was a business customer they were unable to help and I should look on this forum instead. Is there a different specific number I should call for business services?
-
What is infectionalert.type.7
I've had a couple of notifications this morning of Type infectionalert.type.7. These appear to have been blocked but reference different executables. One has blocked chrome.exe an another was a system file called PickerHost.exe. I can't find any reference to this type of infection. What is infectionalert.type.7?
-
Re: Release 18.18 - availability starting 14.12.2018
Im having problems with a client pc, with Psb not disabling Windows defender antivirus and Defeder taking a huge percent of the pc:s resources. I have been in touch with F-secure helpdesk in December. When is the update going to be released? It was supposed to be released on the first week of January.
-
GPO which allow PSB rule writing to local firewall
Hi, What is GPO which allow PSB firewall rule writing to domain computer firewall. I can't see PSB rules even firewall is activated ? jari
