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Lack of SHA-1 checksum on certain malware alert in the webportal
Dear F-Secure, I would like to repeatedly request that PSB endpoints should report the SHA-1 checksum on every malware alert to the webportal. Currently only Deepguard module based detections provide a checksum in F-Secure alerts, but traditional virus detection module based alerts do not. Let me explain why that asymmetry…
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computer protection block all website
hi all, how do I block all website not allow surf website? just only allow 4 website, other is block. thank you
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Computer Protection for MacOS upgrade
Hi, Is there a way to automatically apply upgrades to Computer Protection on MacOS? Most of my clients don't have administrative rights to perform the upgrade. Is there a community topic where I can sign up to get information on upcoming release dates? Can I do the upgrade from terminal without using the gui? Regards,…
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Grayscale menubar icon on Mac OS
As of today, the Mac OS clients for PSB and Safe add a blue menubar icon. This icon should be in grayscale to harmonize with the rest of the Mac OS UI (just like the Freedome icon already does).
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Choosing a proxy
Hi all, I'm fairly new here and I'd like to start of with a question: I've been looking up proxy providers for a while now (I'm gonna be using proxy for web scraping/ private browsing mainly). And it's pretty difficult to choose one. I dont have a big budget for that so I'm looking for a fairly cheap and reliable option.…
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How to configure HTTP proxy for PSB Computer Protection Software Updater?
Hi, We want to use the proxy only for Software Updater (PSB). What are the steps to do so? Settings below don't seem to work EDIT: Title to match inquiry
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PSB server Subscription has ceased
First of alll the license is valid: 17 may 2020 I have two options Renew now or enter key. If try to enter the key again it complains that the key is already in use. What could have triggered this? I know that we have extended the amount of licenses but still the same key. And what should I do to fix this?
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PSB Software Updater Proxy
Hi, from te manual : "To minimize Internet traffic, you can set up Software Updater to receive its updates through an HTTP proxy" Is there recommendations how many endpoints we are talking about when it is a good idea to take proxy in use ? What proxy software F-Secure recommend ?
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Cannot log into PSB
Hi! This morning when i try to log into our PSB Portal, i get the following message. Even though my license doesnt expire until January next year ?!
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Is it possible to buy F-Secure PSB Server Security in Premium Edition?
Hello, Is it possible to buy F-Secure PSB Server Security in Premium Edition? It should be, according to the below quoted two webpages. Yet, one of our sales ladies claims her order form submitted for a fully Premium PSB was sent back by F-Secure with the reasoning that Premium can only be purchased for workstation…
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Scheduled scans notifications
Hi, How can i disable different kind of notifications ? I want users to see reboot notifications but not the sheduled malware scan found no harmful items notifications ? All i can find under general settings "show client notification to" I can only choose who see notification "every user, Admin Users only and dont show. No…
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Supported Windows 10 build versions
Hi, Where can i find information which Windows 10 build versions are supported ? -laxtlo EDIT: Title
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Identifying computers within an organization that are not protected by F-Secure
Some of our partners are interested in identifying computers within their organizations that are not protected by F-Secure PSB solution. We have developed a simple PowerShell script for easing this task. It could be downloaded from the link below: https://download.sp.f-secure.com/PSB/Utilities/Get-FsProtectionStatus.ps1…
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Computer / Server Protection new Main User Interface Coming up soon
We have been extending our use of .Net to be able to remove old user interface technology and make the installation significantly more lightweight. The next visible change is coming up in few weeks with 19.8 release, and this is both an early announcement and an invitation to get in touch should you want to participate in…
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Search, tag, columns, WoL... why there's not real evolution?
Hi, I'm using F-Secure for 2 years, with a lot of problems with Windows 7 (updating this workstations have never worked, it's ok only since W10 migration) and I still don't understand why key features are not present in your product. First of all, your search engine is more or less... useless. It's not able to retrieve a…
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Already installed Windows-Update shown as missing critical Update
Hello, I'm administrating the security software in our company and in the panel it shows the critical Windows-Update KB4506991 (July Cumulative Update for .NET Framework) missing eventhough the individual update history on the PCs show that it is already installed (as is the August Version by now). So if the F-Secure…
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Automatic updates first to test profile computers and later same updates to production profile compu
Hi, Currently the UI of PSB does not seem to allow defining a profile for test computers and production computers in such a way that the first group would get automatic updates (for testing) and after a certain period the second group would get the same updates unless cancelled. Or am I missing something? This feature…
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Computer Protection Problem
Hi, When I install f-secure Computer Protection I notice that Windows Defender Firewall Service or Firewall de Windows Defender is deleted by many services of F-secure like: F-Secure Device Control F-Secure Hoster F-Secure Hoster (Restricted) F-Secure Ultralight Hoster F-Secure Ultralight Network Hoster F-Secure Ultralight…
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Computer Protection integration with RMM software
We have received a number of queries asking about RMM (Remote Management and Monitoring) support with Computer Protection endpoints. This community post: - Introduces RMM with Solarwinds and RMM with Kaseya to support new people in getting started with it - Invites partner and user feedback on improving our RMM support The…
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F-Secure: left hand doesn't know what the right hand is doing? (PSB remote FSDIAG confusion)
Dear Sirs, A few months ago it became possible to initiate FSDIAG remote diagnostic collection for F-Secure PSB protected endpoint computers, through the PSB webportal account. As the admin assigns the task, a long unique FSDIAG identifier is displayed in the portal. I have since experienced several cases, where I contact…
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Some machines fail software updater Code 514
Hi, Checked our companys psb and saw few machines (including my own) not being scanned for software updates. Employees are in and machines online but last known working time has been July 5. Affecting small set of machines running Windows 10 (1809, 1903). Some identical machines work fine with same version. PSB 19.5,…
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F-Secure PSB DataGuard not practically usable in low-tech environments, like public education?
Dear Sirs, I saw an apparent false blocking in FSAV PSB portal and reported it to the F-Secure Virus Lab as follows: Ticket ID: xxxx Date and time: 2019. feb. 22. 11:15:32 Customer: [a hungarian school] Computer: [a desktop PC] OS: Windows 10 64-bit, version 10.0.17763 User: [student's name] Software: FSAV PSB Computer…
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How do I block a smartphone on PSB
Hi, I would like to know how can I block smartphones via USB port from config profiles in the PSB portal web. thanks in advance.
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Device waiting connection and "Device control" is always Waiting
Some devices (PCs) are with a blue mark saying that they are waiting connection and when I enter in any of them, the function called "Device Control" always is displayed with another blue mark with a rotary update symbol
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Brother's printer software "brccboot.exe" identified as infection
Hi. One of our customer use Brother's Printers with manufacturer default software. He is protected by F-Secure PSB Computer Protection and it identifies the software "C:\Program Files (x86)\ControlCenter4\BrCcBoot.exe" as an infection "Zero-to-0" with this summary: "An overwriting 403 byte virus of no particular interest.…
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Website not showing fully after adding to allowed sites
We are using F-secure Computer Protection in our company. I was recently asked to block all social media apart from Twitter, Linkedin, and Facebook. I ticked disallow for social networking category. After that I allowed the sites, Twitter and Linkedin worked fine. Facebook was no longer blocked but it was displayed without…
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Failed to save profile with start software update when available active
Profile for Computer Protection contains a Start when available option and when I turn it on it says failed to save profile. I have tried to change the current default profile and others but the error remains. It only happens with changing that setting and not with others. Full error is: Failed to save profileTX-ID:…
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F-Secure Software Updater and the tower of Babel.
Dear Sirs, A hungarian F-Secure PSB customer complains that "Software Updater" module sometimes upgrades the version of various application software with a different national language. For example, WinRAR version N hungarian edition is installed on the computer but F-Secure SWUP replaces it with WinRAR version N+1 in the…
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Antivirus deleteing teamviewer .exe file cannot exclude.
Hello, here is my problem. Our client has a bussiness app, and support for that app uses teamviewer version 6. They have it posten on their website for clients to download. Clients employees ofcourse redownload the exe everytime (because shortcust dont exist i guess). But even with that i have a weird one. Antivirus always…
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Should svchost.exe be allowed to change files in protected folders? Dataguard
Hello, we are getting quite a lot of dataguard blocking svchost.exe to change files in protected folders. Is it best practice to allow svchost.exe to change the files in protected folders?
