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PSB | Software Updater with PM Proxy does not work. Error: "Additional info: 12"
Hello community, From old versions until now, I cannot make the PM Proxy work as a repository for Software Updater. I have a windows10 with PSB Computer Protection and a Centos7 with PM Proxy 15.11 the signature downloads go well. But third-party patches by software updater fail and it shows error: Status…
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Why is Big Sur showing as macOS 10.16.0?
PSB Portal is showing the operating system for mac's that have Big Sur installed as macOS 10.16.0. There is no 10.16.0 and Big Sur version number is 11.0 or the latest 11.01 Please fix it and reconfigure your version number generator 😉
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f secure computer protection-- Restart required
hi, i was get this message for few pc, machine: windows 10 pro. problem: "f- secure- computer protection received a critical update. To keep your protection up to date, restart your computer. Remember to save your work." refer to the…
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Any advice on removing a script exploit?
I'm not amazingly computer literate. This is the only information I can find. I've done an in-depth manual virus scan and it's found nothing! The problem is, every time it gets blocked it says the same time "16:02". It doesn't tell me where it is as it only prevents it running after it tries to. How can I find and remove…
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PSB Software Updater issue
I have some hosts still running on OS Win7 and there is PSB Software updater asks every morning to reboot the machine. I checked the F-Secure Software Updates and the Google Chrome has the status "Installation completed (pending reboot)". The host has been rebooted several times, Google chrome has the latest version but…
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PSB Software Updater Issue with Mozilla Firefox
This discussion was created from comments split from: PSB Software Updater issue with Mozilla Firefox.
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PSB Software Updater Open Office 4.1.7 do not update
Hello F-Secure Updater unable install Important update for Open Office 4.1.7, it stuck on error message "Failed to validate downloaded file" F-Secure Computer Protection Version is 20.6 Is it a known issue?
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How to debug dataguard blocking svchost.exe
Hi Couple of Windows 10 computers running psb are sending me blocking messages about svchost.exe every other week. Is there a log where I can check what exactly causes this block? AV Alert that I get: F-Secure Protection Service for Business has identified the following security incidents:…
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Log Client Security Premium
Hi, where are the logs of sites blocked in version 15 located? Thank you
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How to upgrade existing licence from PSB Computer Protection to Premium licence.
I have client with PSB Computer Protection and I would like to upgade them to Premium licence. Do you have a solution for this situation od we have to wait till the current licences get expired. Thanks in advance
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Connect to PSB API with Powershell
I just got access to an API key and would like to pull some data from the PSB portal and compare with AD. Sadly I cannot figure out how to connect via Powershell. Found this: https://community.f-secure.com/en/discussion/91901/conncet-to-api-via-powershell where it seemed to be solved but the solutions isn't shown in the…
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How to install and configure F-secure PSB, Partner Managed Remote Desktop Protection
Hello all, please I need some assistance with PSB Remote Desktop Protection installation and configuration. After installing PSB Server Security, I didn't found where it can be accesed and configured Remote Desktop Protection. Thanks
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Overall protection "waiting for connection"
Since 2 days ago some devices (PCs) are with a blue mark in Overall protection saying "Waiting for connection". Further, when your see The protection Status in the seccion Computer Protection is Not Available; Automatic updates Unkown; Device control, Dataguard (Premium) and Application Control (Premium saying Waiting. I…
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Portal showing Critical security updates missing when there are none
My PSB portal is mostly red today and most devices seem to miss critical updates. However when clicking open the device details there are no critical updates to install. What causes this?
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Installing Computer Protection to Mac (Catalina)
Hi! Client has Mac computers. Installing went fine but one computer won't prompt the Accept button on System Preferences -> Security and privacy -> General tab. After installing Computer protection won't work properly. Any ideas?
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Feedback for new "Unprotected devices" feature
Hi, we are just rolling out a new "Unprotected devices" feature for piloting in all EMEA portals. This feature allows you to scan your Active directory domains for devices that do not have any PSB product installed and might be unprotected. It works by using existing PSB clients with Windows Computer or Server Protection…
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PSB Server security installation failed
Hey all, i have just received a new purchased PSB certificate and when trying to install the server security into my existing Windows Server 2012 R2 i get an error as attached on this case: Can anyone suggest me what is happening and help? Thanks
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What to do incase it returns error: something went wrong
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Workstation Security and Server Security have reached their end of life
Workstation Security has reached end of life in March 2019 and replaced by Computer Protection. Server Security has reached end of life in February 2020 and replaced by Server Protection. At the end of the third quarter of 2020, our old back-end services that support the Workstation Security and Server Security products…
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Ransomware: AccessControl message
Hi F-Secure How to can create a exception for one app detected as Ransomware: AccessControl buy this is safe? From the PSB Console don' is possible, this display this info: Attention: DataGuard Action: Blocked But any info about how to can unblock these action or detection. BR Linck Tello Flores
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Updated script/instructions to uninstall F-Secure using Group Policy or Powershell?
I have seen older threads explaining how to remove the software using GPO/Powershell but none seem to work for me. My goal is to uninstall F-Secure Computer Protection (v 20.4) from the computers in our domain. Any help would be appreciated.
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Why was Grouped by Vendor updates removed?
If you don't put it back, I'll have to end my partnership with F-Secure.
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Cannot launch Policy Manager Console after updating to v15
I cannot launch Policy Manager Console after upgrading it to v15. After login entry get weird error in error log: "...IllegalArgumentException: Unterminated quote". Full Administartor.error.log entry can be viewed in pastebin. I was upgrading the console to update clients to v15. v14 console was telling that I need v15 to…
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Server Protection migration - available since 11th of July - non used profiles hidden on 31st of Jul
Migration Goals & Benefits The goals of the Server Protection migration process are:* Provide a controlled process for the Solution Provider and/or Company to migrate its servers from their Server Security software to the latest and greatest Server Protection software. * Ensure that the upgrade is the smooth and…
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Does DataGuard work with OneDrive folders
Does dataGuard protect OneDrive folders from ransomware attacks or is it just meant for local files?
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How to move existing endpoints from EMEA PSB portal to PSBlive STG FSXT NET portal?
Dear Sirs, I wish to move a few F-Secure PSB protected Windows workstation computers from their existing "https://emea.psb.f-secure.com" account to "https://psblive.psb-stg.fsxt.net". I've entered the new 20-digit keycode in the PSB EMEA webportal with the Change Subscription button, but it was refused as unknown. Please…
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Is it possible to schedule a full computer scan in PSB?
We use the schedule scan function to run weekly scans for the computers in our organization, but looking at the results it seems like we are only able to schedule malware scans, whereas full computer scans can only be conducted manually. Is there anyway to schedule full computer scans in PSB? Thanks, Victor.
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Will F-secure block XLSM extensions?
Hi Folks, Using: F-Secure - computer Protection 20.3 Will F-secure block XLSM extensions? Will it check it first to be sure it's clean. I have heard that these files as well as others can carry viruses. Thanks, for you comments.
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No Connection Control now
Updated customer computer and now she doesn't see the connection control when banking.
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PSB macOS computer protection / About legacy system extensions
Hi, Our macOS user who has catalina 10.15.4 installed getting following error message : https://support.apple.com/en-gb/HT210999 ? This will probably go away after F-Secure update endpoint product ? -
