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New portal: is it possible to "lose" some profiles?
Hi all, could I kindly ask you if you ever faced a situation where, after the migration to the new PSB Portal, you have "lost" some of the profiles that you had in the old portal?
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Changing the Subscription key
Can you change the Subscription key by use the command line?
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Re: Ransomware Protection
We have a computer that has all the documents encrypted - they all have got the extension .zepto. If I scan the computer with F-Secure PSB, it does not find any virus or trojan on the computer, and the computer is reported clean. But if I instead scan it with Spyhunter 4, it can find an infected file + it finds the bitmap…
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Can't run Zimbra Desktop without unloading PSB software
Hello! We have problems using Zimbra Desktop 7.2.7 GA Release, Java SE8 Update 102 runtime with F-secure Protection service for Business. F-secure Scanner Manager 32bit - fssm32.exe use a lot of CPU and can't run Zimbra Desktop, rpocess stuck I tried: 1. Removed all java versions, installed latest. 2. Exlcude zimbra, java…
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PSB 12.x disable connection control
Hi. Is it possible to disable Connection Control from the portal. Possibly for just a selection of websites? Regards, C.
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Change F-Secure PSB Server Security license key locally
Hello, Customer's server motherboard failed and was replaced. After replacement Hyper-V host claimed that license key is no longer valid. Choice between uninstalling and re-keying had to be made. I chose re-keying by creating a trial-key and activating with it. The virtual server server itself is still on old license key.…
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PSB 12.x disable connection control
Hi. Is it possible to disable Connection Control from the portal? Possibly just for a few selected websites...
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PSB Portal - Overall Protection
Hello, Has there been a recent change to how Software Updates are considered for the 'Overall protection' of a client? It used to be that if there was a critical security update missing, the client's overall protection would be 'Ciritical'. This appears to have changed, and I can now see lots of machines that have critical…
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PSB Deployment with RMM Tools
Does anyone know the proper arguments/switches to use to run the PSB Installer silently on a machine for unattended deployment? We deploy our current AV Solution through our RMM Software (LabTech) but have not been able to get the right arguments for it to run. At Present I have just a /silent switch using the file emailed…
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Installing F-Secure PSB Workstation Security stuck at 5%
I am trying to install this on the computers in our office but it gets stuck at about 5% and just stays there no matter how long I leave it. I have actually tried this on another computer as well with the same result. Tried downloading another version after emailing it to myself from the Add Computers section on…
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F-Secure licences
Hi Guys, It might be silly question, but how do i check how many licences my Service Partner left? Thanks.
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Configure Automatic Updates Disabled After PSB Workstation Security Installation
Managed Windows 7 & 10 machines show an automated configuration change to "Disabled"on this path: Local Group Policy Editor\Computer Configuration\Windows Components\Windows Update\Configure Automatic Updates After changing the state of the configuration back to "Enabled", it seems Workstation Security 12.01 build 283…
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PSB Workstation for Mac - exclude files / folders
Hi, Is there some info about whether the feature is coming for Mac version of the software or is there some way to do the excluding already? We stumbled a problem with the performance of the Adobe Lightroom import process when the F-secures Real Time Scanning was on and the problem vanished when we took it off. The…
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Impossible to obtain FSAV PSB trial lately? Webform doesn't work.
Dear F-Secure, People are complaining about problems requesting F-Secure PSB 30-day trial codes. After filling in the F-Secure PSB account request webform with all the necessary data, they press the submit button and the page starts processing for 10-12 seconds, but then it just jumps back to the beginning and they never…
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Remotely installed PSB 12.01 skips "side-grade" detection and action?
Dear Sirs, A customer complains about the following problem seen with FSAV PSB 12.01: When installing it locally on a workstation, the setup process notices, complains about and removes competing products, e.g. Microsoft Essential software, SuperAntispyware, Malwarebytes Anti-Malware, etc. When FSAV PSB is installed with…
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Moral problem with PSB trial account (impossible to delete).
Dear F-Secure, I need to raise a moral objection, concerning the following problem: I someone registers a PSB trial (30 day) he / she is given an account on the webportal, with username, initial login password and licence keycodes. There is however, absolutely no way to delete the account, in case he / she grows to dislike…
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What's the differences between PSB and Client Security and why choose one or the other?
We are currently running AV for Workstations 11.61 and Server Security 11.01 managed by a server running the F-Secure Policy Manager. With Workstation 11.61 facing the end of the support, we're looking to see what's the appropriate migration path for us. It appears that either using "Client Security 12" or "Protection…
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Anyway to send messages to devices / locate them with ip adress.
Hey Our company has hundreds of devices in the protection services for business admin panel. The problem is there are some doubles (computers with the same name, which propably comes from human error factor when the computer was named), this should not be the case. Trouble is these devices are located all over the country.…
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How to do a Silent install for PSB 12.01?
So Im trying to deploy PSB 12.01 silently in a Config Manager Task Sequence but the installer ends with exit code 1. It times out waiting for some process to end. Trying the iinstallation "manually" through cmd with silent switch and there are no real clues, logbook says something about "Software Protection Service has…
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Change licnse key from portal?
Hi, We hve two computers who inadvertently got installed with the wrongl icense key of another ofo ur cusotmers. Is there a way to change the license of an Endpoint via the portal and not have to touch the machine? Thanks!
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Silent uninstall F-Secure PSP Workstations Security 10.50+
We need for different reasons uninstall PSP Workstations Security v10.50+ on a significant number of workstations where manual uninstall simply is too overburderning due to the sheer number of clients. I can however not see that the the F-secure uninstall application has any silent options, and I also read on the forum…
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PSB Channel upgrade May 2016
Dear Sirs, We got an e-mail notification on Friday which says: - F-Secure PSB Workstation Security, version 10.00 and 10.10 support will end on 6th June 2016. - Channel upgrade to the newest product version is scheduled to 11th May 2016 - At that time PSB Workstation versions 10.50, 10.60, 12.00 would be upgraded to 12.01.…
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New PSB portal Feedback form related Q/A
Hi all, we will be sharing in this thread answers to common questions coming directly to PSB R&D through the new PSB portal Feedback form. Petri & rest of the fellows making it happen
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FSAV PSB stopped on Win XP overnight? (Crash of fsbts.sys)
Dear Sirs, We have reports of FSAV PBS (supposedly 10.50 or 10.60) stopping the boot-up of Win XP computers with "fsbts.sys" error messages. The change that caused this apparently must have happened overnight from Wednesday to Thrusday. Yours Sincerely: Tamas Feher, 2F 2000 Kft., Hungary.
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PSB license problem
What is best practice when renewing 5-10 computers at once and will have both old and new comptuers protected for an overlapping timeperiod of 2-3 days? Do I install trial licenses on new computers or are there any better ways?
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Application Control management in PSB
Hi Is it possible to manage a list of accepted or blocked applications in PSB? The only option I see is to allow ,deny or user decision? What am I missing here?
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Running F-secure PSB on a Hyper-V host
Is there any best practice when installing PSB server on a Hyper-V host? Excluding some folders etc?
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Upgrade PSB 10.x to 12.x
Is it possible to upgrade PSB version on Client Computers from the portal?
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PSB Workstation scanning email from exchange server
Hi, we have some users with an exchange server or Office365 using the MAPI protocol. how can we scan the emails for spam and malware in this case? thanks
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PSB freedom
Hello, I am using the Freedom service with our PSB. is it possible to have some granular information about the connections / threats blocked in the portal? thanks
