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Freedome for business subscription not working
Hi. I'm trying to install Freedome for business. After installation, i look into the subscription screen and it shows "initializing" but doesn't go further. It is stuck/frozen. How can i get the app to proceed with registering the subscription? Can i send a screenshot to you via email? Android 6.01 Blackphone 2 Lee
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Targeted Attack protection
I want to know if F-secure has a feature that acts like KATA of Kaspersky for Target attack protection. and if it has, does it a web based feature or it is only supports Outlook email software??
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DeepGuard blocked a ScriptStager infection
Hi, Today DeepGuard detected and blocked an infection with description "Exploit:W32/ScriptStager.B!DeepGuard" on one of my machine. From PSB portal i have only wscript.exe without any other info, so i don't know where the infection came from. Maybe it can be a false positive, but i need more information to judge if it's…
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Is there a way to allow Teamviewer application on F-SECURE PROTECTION FOR BUSINESS
Hello Team, My enterprise uses Teamviewer and I need to whitelist this application. I can see on workstation security I can add the application on the client. Is there a way to allow from F-Secure PSB as we have 500+ hosts? Can I add this under profiles? I don't find the field Trusted applications. We are using F-Secure…
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F-Secure client security blocks AnyDesk connection
Hi, I have F-Secure client security 13.10 running. It blocks AnyDesk access to internet. When I connect via VPN AnyDesk works. How can I unblock AnyDesk? https://anydesk.com
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Computer Protection: Automatic updates and Windows Intune
Hey All Our windows computers are under Intune management. We've been hesitant to switch on automatic security updates in PSB, as we had some fairly serious issues with it before (basically updates colliding between Windows and Computer Protection), forcing us to reset a few laptops. Does anyone know if these automatic…
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Install software updates in EMEA portal
Hello! Working as an IT-consult and we have alot of companies in the emea portal. When I am looking in the EMEA portal and I get information that alot of companies have some Critical Security updates that needs to be installed. I go in to the company, mark the computer, choose to install updates. And all it says after that…
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Current Client Version PSB2 for Workstations/CP?
Per my portal i can download 12.01.293_PSB2. Per the website: F-Secure Computer Protection 17.1 Per/PSB/latest/installer/PSBInstallerPSB2.exe it's 18.5 Also for the latter, I only see 4 profiles available & none of them show on my profiles section to make copies/adaptations of.
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Browser Protection Adwords
Hello, I've installed F-Secure and the F-Secure Browser Protection by F-Secure yesterday on a computer who is using Adwords every day. The installation of the browser protection prevents me to use the drop-down options in Adwords ( https://adwords.google.com) The moment i disable Browser Protection all of these options are…
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KB4103768 install / not recognized in one machine
Has been this way for 1 week? KB4103768 is installed on target. But PSB Portal shows "red" could not install update. I have tryed uninstall and reinstall.
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PSB won't install all components on Win10 Lenovo Laptop
I have two new laptops with Win10 (came with McAfee preinstalled). I download and install F-Secure from Comcast Business and it fails to install Internet Shield, Real-time email scanning with no "reason" given. The install DOES remove McAfee. Comcast and F-Secure are ZERO help in solving the problem. Any ideas? Thanks!
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PSB Computer Protection blocking Cyberquery reports
We ran into a tricky problem. We have a Win10 machine where F-Secure PSB Computer Protection 12.01 is installed. On this client the user has issues running a couple of reports in CyberQuery. These queries are more complex than most other reports created on eCQ. These are using an eCQ version of macro and we found out that…
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upgrade computer protection to premium
Hi, Can I upgrade computer protection premium on my computers without a deintall en new installation? Shirley
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Users suddenly become user SYSTEM?
Dear sir/madam, We have a very weird problem since f-secure protection service for business is active on our systems. Sometimes when i'm logged on, the windows desktop environment "refreshes" (like taskbar and windows etc. disappears, and appears again) and then the user is suddenly logged on as user SYSTEM. When I look…
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Installing Computer Protection is uninstalling my VPN client??
When installing Computer Protection, it's uninstalling my FortiClient VPN. I looked at events but couldn't find anything, maybe I'm looking at the wrong place. Please advise...
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PSB Computer Protection - error while updating status
Hello, iam getting the same error: "Error while updating status to SECURITY_PRODUCT_STATE_ON." With F-secure Computer Protection 18.4 Malware Protection 17.211.122 Browsing Protection 2.211.7392.4091 PSB 1.01.1447 Software Updater 3.00.2391.123 Common Component Framework 3.11.268 EDIT: Title
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How to uninstall corrupted F-Secure PSB Server Security completely
Hello, I tried to uninstall F-Secure PSB Server Security with control panel but i have this error message : "Error initializing PostInstall.exe: some components are missing. Try to reinstall the products." I tried to install the last release (12.10. build 284) but the server doesn't appaer on the Web Console, even after…
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Possible suggestion for Portal about displaying OS build numbers
Hello, I was thinking - would it be possible to also add the Windows build number to the 'Operating system' column in Computer information category? In the current era, where there are always multiple Win10 builds around, it would be big help for the IT-admins, determining which computers are on which builds and what needs…
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Centralizing content filter in F-Secure Mobile Security 17.3 under the PSB portal?
Dear Sirs, If I can see an Android 7.1 phone under the PSB webportal, how do I control its "content filtering / parental control" capabilites? (When I open the local GUI of "F-Secure Mobile Secure 17.3" on the particular device, I can set the master password and time, web content, runnable apps, etc. restrictions.) Thanks…
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FSAV PSB EMEA webportal down?
Dear Sirs, I'm trying to log in to "emea.psb.f-secure.com" right now but receive an error, which says something like this in may local language "Server unaccessible: internal server error, please try again later". Please tell us about the situation? Thanks in advance, Yours Sincerely: Tamas Feher, 2F 2000 Kft., Budapest,…
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Centrally initiated scheduled scan or manual virus scan for the traditional Mobile Security product
Dear Sirs, Can you please confirm that "one-time device scan" or "scheduled scanning" feature is unavailable in the PSB management webportal, regarding the "F-Secure Mobile Security" product for Andoid endpoint protection? I see that "manual scan" action is avalailable in the local GUI of "F-Secure Mobile Security" but the…
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New Profile cannot be created in Computer protection
Trying to create new profile in computer protection, error message : failed to save profile. I have tested with multiple customer's psb console, as we are the F-Secure Technology Partner, in India. This happens in the "APAC" server.
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Lost computer : using F-Secure to find it
Hi ! We are using F-Secure with the PSB Portal to manage computers on 15 isolated sites. Each one has an ISP box, so they're not directly linked to our main network. We have "lost" one computer, that is still running, according to the PSB portal. We strongly believe that someone has borrowed it. So we need to track it…
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Computer Protection MSI installer not working
1. MSI installer not working on NON Domain environment! 2. Silent installation is not possible with PSBinstall.exe file install_GA76-****-****-****-****_.exe --silent --voucher GA76-****-****-****-**** --noscan --skip-sidegrade "[skip-reboot]*" I get erron in msinstaller Failed to connect to server. Error: 0x800401F0 If i…
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Force sync Computer Proection get new assigned profile???
Is there any way to force Computer Protection to get newly assigned profile instead of waiting 15-20min for it to auto sync?
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Freedome For Business - unlock android passcode from psb portal
Hello. Is there any possibilty to unlock this phone (below is typical android passcode screen) by psb portal? In this phone I have agent and freedome for business I tired use command reset password in psb portal but it not work
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Software updater: questions
Hi, I have few questions regarding the software updater option which is available on psb. Do you have maybe link to the more extensive documentation about software updater on psb? I have found only :…
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Computer Protection - Realtime scanning goes on and off and on ....
Newest version of Comp. Protection Some of our computers report in portal that "Realtime scannin in off" So I discovered that it goes on and off periodically ... no pattern. Is that a feature?
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Network Application control feature
Will the Network Application Control feature be included in the new version? I love this feature, being able to disable "do not ask about known programs" works great, that way I can decided whether or not to allow the connection. I do not see this feature anywhere in the new version, perhaps it hasn't been added yet? EDIT:…
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Update options PSB1 Portal
Hello, I've notice quite often that the update option in de PSB1 portal is not working correctly. For example: On one of the PC's where F-Secure Computer Protection is installed, a update of Java 8 is ready to be installed. I checkmarked this pc and the update to be installed and let F-Secure do its thing. But no matter…
