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Change subscription key
Hi. With old PSB workstation you could manually change subscrition key at the workstation but that seems to have gone with new Computer Protection. Is that right? Is the only way to uninstall and install again with new right key?
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XFENCE ON PSB Computer Protection for Mac will crash the system
We have the PSB Computer Protection on our company. I have the F-Secure Computer Protection for Mac installed on my MaBook Pro (macOS HighSierra, 10.13) I noticed on Thursday, that in the Preferences, there is a new option to enable XFENCE. It was disabled by default. Out of curiosity, I enabled it. All hell broke loose!!…
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Network Installation Does Not Work
I followed these instructions exactly with the exception that I set the GPO to publish rather than to assign the installation: https://community.f-secure.com/t5/Business/Remote-installation-of-Computer/ta-p/102154 I want the install to be available on the network but not to install automatically just yet. When I try to…
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Deploying PSB4 with Microsoft Intune
Hello Does anyone have experience with deploying PSB4 to Windows 10 with Microsoft Intune? Intune does not support following line-in command, you have to use Name=Value pairs. --silent or --Voucher ”productkey” See here: https://technet.microsoft.com/nb-no/library/dn646955.aspx In most cases, Windows Installer (.msi) and…
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Block a Setting in the Computer Protection (host)
Hi, I´m trying to block a setting in the Computer Protetion app, to all my hosts in the Network, from the portal in the specific Profile, but I can not find the button to block the follow option : "ADVANCED PROTECTION NETWORK", inside the menu FIREWALLS. thanks for any help.
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Unauthorized uninstall protection functionality regression from FSAV PSB 12.01 build 283 to 293?
Dear Sirs , I wonder if you have heard of a similar situation: it appears that "anti-virus software removal prevention" functionality doesn't work in the latest bugfixed edition of FSAV PSB WKS 12.01 on the Windows 10 64-bit Enterprise Edition platform? FSAV PSB WKS 12.01 build 283 (tow-hundred eighty three) works…
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Open to a Itau folder through DeepGuard
Hello I need to open an exception in DeepGuard to a program folder For users of a profile, However, one exception I added is not working. I need to make this change because F-Secure is blocking this Itaú mass and preventing the same is a change for all users of a profile. I made the following changes as it worked. In the…
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Software Updates
Hello! Trying to update software with Software update tools but this does not work properly. From 40 needed updates f-secure installed only 9. On some PC can install new java version on some no. Can anyone help me? We using PSB trial version for test.
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Some machines showing "Waiting for Connection" and some nothing at all
Hi, In the F-Secure PSB Online Portal (emea2.psb.f-secure.com), some machines in the devices list show "Waiting for Connection" (see attached: 1) in the Overall Protection column. I'd imagine when working correctly these should show "Protected" with a green dot instead of blue, like the others on the list. In addition to…
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How Find the F-Secure PSB Server Security license key
How to find the F-Secure Policy Manager Server License?
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Trial of F-secure PSB
Hello! We just started to test F-secure for business and have couple questions. * Can change profile setting in the trial version? * What is better for office PC Computer Protection Work Station security? * Why if I install Work Station security in-dashboard PC with installed Work Station security have empty Overall…
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Computer Protection: firewall log file
Hellom How i can identify what rule in psb portal/profile/firewall is responsible for block action. In log file i have numbers like [1070.5f94] Where can find it in psb portal?
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File allowed from quarantine and added to profile exclusion, still gets deleted after reboot
Today we faced possible hazardous bug with Computer Protection. As title says F-secure detected false positive this morning and quarantined the file at several computers. After this we tried to add the file to profile exclusion and allowed it from the computers manually from quarantine. Everything worked after this but…
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How do I cleanse a system of this infection?
I get that this is probably something bad trying to run a powershell script, but how do I know what the offender is and how do I clean it? F-Secure Protection Service for Business has identified the following security incidents: Time;Account;Host;Infection;Action;Type;Infected Object;Infected Object SHA1 Thu, 23 August…
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DataGuard isn't working
I'm testing with PSB Premium trial version. I configured DataGuard for couple computers and it doesn't do anything. I can still can save files with programs which are not installed to Program Files. Workstation application doesn't show any protected folders in DataGuard settings. It probably should show those. Am I doing…
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windows get message " critical process died" during installation of f-secure enterprise.
windows get message " critical process died" during installation of f-secure enterprise. it get re-0start when it reaches the log in page. any solutions
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F-secure psb workstation 10.6 from charter spectrum does not intall firewall and internet shield in
Since charter spectrum fails to help me with this problem I am reaching out to this group. Charter spectrum business cable provides psb workstation 10.6 but it does not fully install (fails to install firewall, internet shield and email scanning. Tried on several compures but no luck. Anybody have any ideas?
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Trying to open port for PPTP in Computer Protection portal
I'm trying to open port 1723 for PPTP in Computer Protection. Can't seem to get it to work. I'm not sure if I'm doing it correctly or missing something.
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how to recover data in F-Secure password protection
Hi, I accidentally deleted an important note under a password in my F-Secure Password Protection. Is there any possibility of recovering such a deleted note?
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The "Windows Server guidance (KB4072698)" update is showing up in the list of critical updates for t
Good afternoon everyone, The "Windows Server guidance (KB4072698)" update is showing up for 135 computers and these computers are on the Critical Software update list, but the update is not for computers but for Servers. How do I get this update from the computers?
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Can't deploy software - always get's blocked
I'm using ME Desktop Central for computer inventory and deployment. I'm triying to update ClipCache Pro, but the installer is always blocked. Some of the Win 10 machines are still running Workstation Security, some are running Computer Protection. I tried to exclude the whole software repository folder, but that didn't…
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CP overload computers with their processes (F-Secure Host Process )
Hi. I have evidenced in several computers the overload of the system by the processes of F-Secure affecting the memory (consuming from 100MB up to a limit of 250MB). Also it happens to me with the disk that when initiating the system the process of F-Secure Host Process is consumed to the 100% the disk and doesn't lower…
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Software updates : java jdk issue
Hello, I try to use the F-Secure software update to keep a computer updated and I have an issue with java software. On the computer, the java version is the last available : (build 1.8.0_181-b13) On the F-Secure portal, the system ask me to install this same version all the time and keep the computer under orange flag like…
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PSB (Protection Service For Business) trial
In Psb trial in computer protection when i turn off some category such as Social Media and when i opened this sites there are a message ( web site blocked ) but in Demo in users i can add web sites like www.facebook.com and when i try it in browse its open although i turn off in category. what should i do in this issue ?
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Schedule report in PSB
I have two questions for PSB. 1. Can we configured the scheduled report in PSB? 2. Can we installed agent in Virtual windows 7 32 bit? if yes then which agent will be installed?
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Need to validate the key when i boot without internet connexion
Hi, I'm running Workstation Security 12.01 under Windows 10 Pro. In the fsecure management console, i can see that my computer is corretly registered. When i start my laptop with a wired connection, everything is ok. But if i start my laptop with no connexion, i always have this window asking me to end the installation and…
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Device removed from PSB portal accidentally
I removed a device (Computer Protection) accidentally from Portal PSB, does the machine back to communicate with the Portal PSB or do I need to reinstall the PSB product again in this machine? BR, Felipassas
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Trouble with Management API
Hello, I am attempting to initiate an endpoint operation via the management api using postman: I receive the above error "InvalidParameter" for a parameter called "operations". I am not sure where this is located in the enumerations for this URL, but I am having some trouble getting over this bump. Is it referring to the…
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PSB Management API - Seat Usage question
Greetings, Is it on purpose that the object "daily" under Seat Usage has bunch of properties rather than array of objects? For example one of our clients has this kinda result: { "product": "psbWorkstationSecurity", "summary": { "currentSeatUsage": 17, "monthlyMaxSeatUsages": { "1527811200000": 17, "1530403200000": 17 } },…
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Unknown object on PSB
I installed Server protection to Windows server 2016. Server can communicate to PSB portal, but it is still unknown status. How I can debug this from PSB side or server side
