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PSB - communication
Hi, I have question about Client Security communication with PSB. What addresses and ports need to be open to communication with PSB portal works properly? Thanks for help. Marcin Dudziak
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License Status / Remote installations
Hi all, two questions: 1. is there a way to get an overview of used/unused licenses in policy manager? What happens if I install more clients than I have licenses? Is there a grace period? 2. what is the best practise for installing the Windows client (client security for windows) in low-bandwidth remote locations? I am…
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Autodiscover Windows Hosts no longer discovering
Policy Manager is no longer discovering new hosts when I hit refresh. The domain is still listed in the left column, but after maybe 15 seconds of the spinning wheel (during the so-called refresh), nothing populates the list. This particular server is a DC that has the DHCP and DNS roles installed. Both are functioning…
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F-Secure 9.32 - Process/file exclusion seems not to work correctly
We are using Windows 7 64Bit clients with F-Secure Antivirus for Workstations 9.32. Our developers use Tortoise SVN to checkout their code. During a full checkout, about 60'000 small files have to get transfered over the network. Deep Guard is disabled, the checkout directory is ecluded and all SVN related processes are…
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Add multiple excluded processes
Hello. Does anybody know how to add multiple excluded processes to Email and server security through Policy Manager? Should they be on separate lines or should I write all in one line and add a semicolon(for example) between paths? Can I use wildcards when adding excluded processes for example can I use…
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PM 10. No Clients Imported
Hey Guys, New to F-Secure. Have setup a new installation of PM 10 On a W2K8R2 Server). Imported my AD Structure. Created Polciy. Pushed Client Security out via auto discover to two hosts. After 2 days these hosts still have been imported into PM? Not sure what I can do to get thm to show up. If i go into Import New Hosts…
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CPU usage
Dears, Is there any way to set the maximum percentage of CPU usage for the process FSSM32.exe? Best regards, Marcin Dudziak
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fs4wks, how to upgrade deepguard 3 to 4?
im using fs4wks, fscs or fs4wks now is deepguard 3, but it can't remember rules that allowed by user. so im about to uninstall it. i saw someone can get deepguard4 and using on fscs. How do they upgrade deepguard 3 to 4?
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Remove word ***SPAM*** from incoming messages
Hi, I'm seeing in some incoming emails there is a word ***SPAM*** added into subject line of incoming messages. We're using F-Secure for Exchange 9.1, but we haven't installed the anti-spam feature. If we stop it, same messages are received without the word ***SPAM***, so I assume it has to do with F-Secure, since we don't…
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How does one report phishing @ f-secure site?
Tried to select all-copy-paste phishing email to f-secure malware reporting site, but would not accept. How does one report these for analysis?
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How to change HttpPortNum (host module) from 80 to 81 post install
Need to change HttpPortNum (host module) from 80 to 81 after install. What needs to be done to get the clients communicate with the server again? Port 81 is configured to the server registry as…
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Policy Manager v9.00 and Problems with Windows 7 PC's
We seem to have a problem with all of our Windows 7 PC's that we do a push install on from the Central Management Server. They are not getting updated from the server and are going to the INTERNET to get their updates. Subsequently our INTERNET bandwidth is being compromised, and our network response time is hindered. Are…
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After intalling Client Security 9.3 all emails downloaded from MS Outlook are empty
Previous version 9.2 worked fine, but after the upgrade to version 9.3 all emails, we received with MS Outlook (2003 and 2007) are empty. Empty from, empty to, empty subject, empty body. If I deactivate the realtime scanner for emails it works fine and the emails are correct. So what kind of settings are required to get…
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AV update delta
Hi. What is "AV update delta" in Policy manager - Status - Automatic updates? Most computers have 1 hour but some have >100 hours even if they are online and connected. Tomppa
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fssc.cfg file
after following the admin guide, i found the fssc.cfg file and restart the content server. i just renamed the sample to fssc.cfg and didn't actually edited the file as from reading it, it looks like it's a default config and therefore usable (to some extent). can someone tell me if what i did is correct or should i heavily…
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Whitelist not shown on Exchange 9.10 via Policy-Manager 10
Hy, Hope someone can help me out. I created a whitelist in Policy-Manager 10 under Anti-Virus for MS Exchange 9.10 at Lists and Templates. But on the AV MS Exchange 9.10 Web-Console the lists are not shown. Now i can´t choose Whitelist and all mailadresses that are in that list shown with ****SPAM****. Tryed to make a 2nd…
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White List - application control
Hi, is there any way to add to the white list an applications which is not stored in Windows directory? For example Internet Explorer. I want to avoid situations where iexplorer.exe is blocked every time after sending a new update. I'm using Policy Manager 9 with "Deny" option set under Application Control tab. and second…
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"Alert Removal Tool" feedback thread
The Alert Removal Tool for PM 10 (Win32) is now available for download. - ftp://ftp.f-secure.com/support/tools/alerttool/alerttool.zip - ftp://ftp.f-secure.com/support/tools/alerttool/readme.txt Feel free to post your questions, comments, suggestions etc. via this thread.
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how to install deepguard component?
fs4wks, i am about to uninstall deepguard 3, and want to use deepguard 4, but how can i get it?
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PM 10.01 Console Advanced Mode does not show status of PM server address and many others
Hi, PM 10.01 Console Advanced Mode does not show status of PM server address unless I go to workstation, look at the server address and OK out of settings. This is the policy: Server address not shown: After touching the settings on workstation address is shown: Also many other settings are not shown. Yrjö
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Client Security 9.11 download
Why is CS 9.11 is directly dowloadable from http://download.f-secure.com/webclub/fscs911.exe or http://download.f-secure.com/webclub/fscs911.jar but it's not published on the update page http://www.f-secure.com/it_IT/downloads/product-updates/client-security/ ? Should we install it or it's not published because of problems?
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Scanning stops after < 300 scanned items
Something wrong with the scanner, it seems to stop full computer scan sometimes at 0 scanned items and sometimes it goes up to 300 items.. Any idea what might be the problem? F-Secure Client Security 9.00 build 851 F-Secure Anti-Virus 9.20 build 15450 F-Secure Automatic Update Agent 8.25 build 4183 F-Secure User Interface…
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F-Secure PSB Workstation Security for MAC - some technical questions/remarks
Hi all Some technical questions/remarks on PSB Workstation Security for MAC (after test-driving it for one week on a clean 10.6.8 install): * Problems with bound Mac's and using network home directories: I see lots of messages like these, several thousand of them. Is this a known issue? (and no, this is not an Office 2011…
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Wireless Printer vs. Firewall
Hi, I tried to install a Brother wireless printer. I disabled the firewall and installed it, then turned the firewall back on and it won't print. Turn it off, it prints. I am not a techie and would like to know the steps to create an exception in F-secure firewall for the printer. This machine is still running Windows XP.…
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FSMA The imported base policy file does not contain...
Hello, after upgrade from FSCS 9.10 to 9.20 I get a lot of emails from the FSMA. Message: The imported base policy file does not contain all the settings for all currently installed products. This may indicate that the F-Secure Policy Manager Console is not up to date. Any ideas how to solve the problem? There are a lot of…
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Almost a year since I bought Linux Security 9 and even 9.10 is still not usable!
Almost a year since I bought (not so cheap) Linux Security 9 and even 9.10 is still not usable! You shouldn't advertise that it has the same level of features as Client Security 9 - that's a lie. That was the reason I bought it. No support for most Linux distributions (not even one year old (K)Ubuntu 10.10, while two newer…
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Create scheduled tasks in FSPMC
Hi all I would like to create an scheduled task for some machines in my domain, and I would like to do so from the F-secure Policy Manager Console but I get it to work. I have follow the instructions bellow, but It doesn't seems to be activated.…
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How to backup PM10
Hi Since PM9 change to PM10, I dont know how to backup the data. Please give me some pointers, thanks Tomppa
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Ping problem with firewall
I have fsecure server in my company. All computer have the same policy configuration in policy manager, problem is that from computer on one subnets ping to the server working and on computer on another subnet (configuration of firewall is the same) the ping to the server fail, but when I disable the firewall engine ping…
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Clients not accepting change of management server when policy is distributed.
Hi After changing Policy manager server in the settings on our old Policy Manager server (v 9.00.30231) and distributing the policy, 9 clients showed up on the new server. The rest of the clients aren't changing Management server locally on the client computers. When i check a client they still have the old management…