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DeepGuard configuration was rejected, client 9.32
Still some clients have this alert even after updated to 9.32. There was note for client 9.01 hot fix. Note: This hotfix is no longer required as the fix has been delivered via our update channel. How is this issue with 9.32?
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Waiting for Update...
This is the 3rd installation i have done where the "Completing Installation.." screen is stuck on "Waiting for Update ..." Is anyone else getting this? What is it waiting for? I am using PSB1-PSB930-1260-WKS-01.exe from the PSB portal..
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File Quarantined after being excluded???
I am running policy manager 10.01 on a Windows Server 2003 SP2 machine. I have a specific .exe file that keeps getting quarantined. Under Settings for Root > Real-Time Protection > Scanning Opitons > File Scanning > Inclusions and Exclusions > Excluded Objects, i have listed C:\Folder\File.exe. My understanding is if the…
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PC upgraded to PSB Workstation very slow
I've migrated some PC from Client Security 9 to PSB Workstation 9.30 and they became very slow during java compiling with Eclipse or application startup. For example without real time scanning 15sec vs. 3min with real time scanning enabled. On the same HW with Client Security 9 we never got problems. Operating systems…
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Firewall alert
Lately, I have been having daily problems with my wlan of the following kind: the connection suddenly is broken and the following message is displayed, Desciption: Firewall alert. More than 10 alerts in 10 seconds, one or more alerts omitted. Action: Firewall had blocked this traffic. Time: ... Direction: Inbound Ptotocol:…
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FS won't let me read an email
When I try to open an old email FS start to open it but then opens an error window in front saying that there is a problem with the sites security certificate (which is just out of date). It gives options to proceed or not, but ignores these and the only way to proceed is to use task manager to kill the process.
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Proxy Authentication failed
Hi, In a small offce I deployed some instances of F-Secure Client Security 9.32 in standalone mode. Unfortunately they cannot get updates through the proxy (ISA Server 2006) even if I set CS to use the browser proxy (browser works fine with the proxy). F-Secure log reports: [ 3564]Mon Dec 31 10:40:56 2012(2): Connecting to…
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VyprVPN configured with Cleint Security 9+
Hello I've just purchased the VPN called VyprVPN App from Golden Frog. I can get the VPN to work if the firewall portion of Client Security is turned off. But I still cannot track what it is that will stop VyprVPN App 1.4.1 from working if Client Security’s firewall is turned on. VyprVPN will work however if the Client…
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Slow system performance when installing Policy Manager on server
Hello, I have a small business with only 10 machines having windows server 2003, policy manager 10.0 and client security 9.2. The problem is that when Policy Manager is installed the server gives very low performance and the applications running on the server take time to load (5 to 10 minuts). and we had to put off the…
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File fslsp.dll causes application error
We have PM10 in use and FSCS 9.10 at most of our computers. Today, second time in last 30 days, fslsp.dll causes many computers to crash several programs. Among them, was Novell Groupwise e-mail client, Autocad 2011, TeamViewer, Java Update and so on. I manage to track crashing to FSCS update. My computer FS log tells…
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Policy Manager Server
Hi i just want to know is it safe to publish policy manager default port 80 for external clients. We don't want to install policy manager proxy on separate machine if it is safe to publish policy manager itself. Thanks
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Print drivers blocked by F-Secure?
We have a weird problem. For 3 weeks now we have the problem that F-Secure is blocking the installation of print drivers. When we disable the F-Secure Gateway we are able to install the drivers without problems. When gateway is active it tries to download it but stays like that and it will not continue. We where using…
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how can i update my antivirus database with usb ....plz help itz urgent
i am currently using f secure antivirus for my work stations and due to security reasons the internet connection is disabled...but can i update the database by manually downloading the updates and than can install from the usb stick...plz reply
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Mozilla Thunderbird unable to connect with F-Secure running
We recently switched to F-Secure at the office and it appears to interfere with Thunderbird. Case 1: F-Secure enabled before Thunderbird startup Hang on opening, never retrieve mail. Can send mail, but unable to save sent mail or drafts. Case 2: F-Secure installed but unloaded Everything works fine Case 3: F-Secure…
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Host not appering on Console after install
Hello friends I have a problem with my Policy Mangager 10. The history: I upgraded the Policy Manager 9 to 10. After the Upgrade, every Time i click on "push install to windows hosts" the installation run very well. The problem is that the client doesn't appear on on the Policy Manager in the Policy domains. I called the…
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Customize Web Reporting
Been reading the docs for FSPM but still uncertain about this: is it possible to create custom reports in FSPM Web Reporting? I'm looking to make a report that outputs like the "all time top 10" report, but within a specified time range (a month in my case). Can it be done?
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Possible Vulnerability in Client Security due to Network Scanning Default Settings
I'm aware of the following post (see below) which does touch on this issue but I decided to create a new thread as while our issue is related, our requirements differ. http://community.f-secure.com/t5/End-point/folder-re-directs/td-p/17964 Because we have to meet certain security standards & compliance in my organisation,…
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failing to instal f-secure 9 on windows 8 OS
hi I have upgraded my OS to windows 8, but unable to install f-secure 9, saying it is incompatible…. Is there any solution you can assist so that I install this on my machine. This is the only anti-virus I have, so kindly assist. thanx flabba200
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Syslog IN PMC
hi i have downloaded the policy manager. i want to have syslog notifications on my syslog server , where i can enter the syslog ip address in PMC. Thanks
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Which ports to open in Client Security 9.11 FW?
Hi, A customer is trying to setup communication between a PC (Windows XP) running FSCS 9.11 and a new bankterminal. I have looked in action.log and found out 2 ports for which I have created a rule allowing traffic using PM 9.00. All is good in action.log where I can see the traffic is indeed allowed. However, it´s not…
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Need a way to uninstall McAfee agent remotely on clients
Hi A bigger customer has swiched from McAfee to F-secure and they want help with installing F-secure. F-secure will not install because of McAfee Agent 4.5 and VirusScan Enterprise 8.x. F-secure can uninstall the VirusScan modue but fails with the Agent and the whole installation fails. F-secure support told me to Call…
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no ftp in explorer, when language is auto/danish
Hi i am using client security 9.31. Its a managed installation. Since we stared using f-secure. nobody has been able to use explorer as an ftp client. When trying to connect. we get timeout errors. The firewall component is NOT installed. But a component called "Scanning af Internet trafikken" (translates to "Scanning of…
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FAILING TO UNINSTALL F-SECURE 9
I am failing to uninstall the following in Control Panel on my laptop, windows 7: F-Secure Client Security-E-Mail Scanning F-Secure Client Security- Internet Shield F-Secure Client Security- Virus & Spy Protection the response message is: "uninstallation failed. please restart your computer and try again. if the problem…
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Automatic way to aprove applications from a specific vendor in Policy Manager 10?
Is there a automatic way to aprove applications from a specific vendor in Policy Manager 10? and if there is, how to do it? Thank you in advance.
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Changing Policy Manager 10.01 Server IP address
Hi, I'm planning to change the IP address of the PM server and I need to know if there's anything that I should be aware of? At the moment the PM server gets its IP address from DHCP (I know it's bad, but we recently took this environment to our control). EDIT: I forgot to say that the the old and the new address are in…
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Silent installation of Client Security
Hi. I want to make the installation of F-Secure Client Security 9.01 silent(just exec an .exe or .msi) Is there a way to do this for standalone installations? Creating an MSI or similar. Thanks J
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Email Spam Whitelist not working
Hi, We have F-Secure Anti-Virus for Exchange 9.0 running on Outlook 2003. I've just joined the team and learned that the whitelist function for email spam hasn't been working for a long time. Obviously that's not really acceptable for running business emails and so I'm hoping I can get this solved. I haven't been able to…
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f-secure management agent failed in an internal operation.
Hi I'm getting this error message on the clients f-secure management agent failed in an internal operation. setting the policy variable 1.3.6.1.4.1.2213.11.2.90.40 (error=-505) was not successful. If the problem persists please contact the system administrator. I'm guessing this one setting on my policy manager I have to…
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folder re-directs
I have a SBS 2008 server that I have installed Email and Server security on. We have also installed FSecure Client Security on the workstations. I started a scan on the workstations and noticed the CPU high on the server. It occurred to me that we have folder re-direction setup on the workstations and that the client scan…
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F-secure Real time Scanner blocking java applets? (Internet explorer)
Hi guys, Working in an environment with an f-secure policy manager & 9.2 clients and ran into an issue recently where java applets are being blocked. Since everyones machine is locked down, i've taken the locks off one and been going through trial and error to work out which component is causing the issue. The first issue…
