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Looking for FSPM v.12.00 to v.12.21 upgrade guidelines
Hello all, After reading trough the forums, i've noticed a few people having issues during an upgrade from fspm 12.00 to fspm 12.21. I've downloaded the fspm 12.20 admin guide and it gives clear instructions on how to install the software from scratch, but it does not mention upgrading from a previous version. Is there a…
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FS-CS 12 installation via msiexec fails
Hi there, we try to rollout F-Secure Client Security 12 on Windows 10 with msiexec and need a forced reboot afterwards. Our application calls msiexec -i c:\install\fsecure\setup.msi /forcerestart The F-Secure setup window appears for a second, then the pc reboots before installation is finshed. It seems the setup.msi…
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Migrating to MYSQL failed
i have follow this instruction https://community.f-secure.com/t5/Business/Policy-Manager-on-MySQL/ta-p/88662 to migrate from h2db to mysql but error: could not connect to [ipaddress]:3306: unexpected end of stream, read 0 bytes from 4 server is Centos 6.8 mysql ver 14.14 distrib 5.1.7.3 Firewall off Please help. Thanks.
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F-secure Policy Manager 12.31 Server port Problem
Hi I just upgraded F-secure Policy Manager 12.21->12.31. We're using default settings of Policy Manager at the moment. After we upgrade, PM pop up error "Cannot connect to the server: localhost:8080. Check that the host name and port number ar correct. Port number 8080 is used by default." I have googled alot of things…
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Menu "Network Connections" is missing in F-Secure Client, version F-Secure Client Security 12.00 bui
We are using F-Secure on all PCs to secure them. On new installations of F-Secure client, in the configurations (Einstellungen in German), I can see the menue "Network Connections" and below that "Firewall" and 3 other submenu entries. On existing intallations I cannot see these menu entries at all. We are using Win 7 and…
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Module Crash Detected: Restarting Later
After instaling F-Secure Client Security Premium 12.30 i have error: "The module F-Secure Anti-Virus Firewall Daemon monitored by F-Secure Management Agent has stopped responding or was terminated. An attempt to restart it will be made later. If you see this message frequently, contact the system administrator or reinstall…
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Policy Manager - Configuring a Profile
Hi! Is it possible to configure a profile on the Policy Manager Server so that the F-Secure client is installed without the firewall module? We need only the AV functionality of the client. BR
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Error loading /common/tree.php
Hi all, After I login to the F-Secure control panel on a machine, I get the following error: How can I resolve it? Any help is appreciated.
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Relay or Sub Management Console Server
Hi All, As per subject above, does F-Secure Management support relay option for deployment with requirement multiple branch with relay option to minimize multiple connection back to main office e.g agent status and update?. Thanks
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How to delete VIRUS in Outlook Data File (.pst)
Hello Sir/Madam I'm looking for a way to delete Virus in Outlook Data File (.pst) . If you have any advice, please let me know. Thank you. Scanning Report 01 February 2017 12:00:00 - 12:37:14 Computer name: P2NC0249 Scanning type: Full scan Target: C:\ D: \ + system + rootkits Result: 1 malware found…
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How to update full license key from trial license
Hi support team ! I'm using the Business Suite product for my company, with trial key Now i already purchased license from F-Secure, my question is how to update my new license from Policy managerment Thank you very much !
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FSPM Upgrade failure
Hi, I'm hoping I am pointing this to the correct part of the forum, When we upgrade our FSPM from version 12.00 to 12.20 after the upgrade and subsequent reboot the policy manager is no longer reachable, From what I can see Jetty is crashing and there are numerous errors in the upgrade logs. I have tried this upgrade twice…
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Problem understanding Firewall Policy Auto Select
Hello Everyone, I have a problem understanding the auto-select function for firewall policy’s in CS 12. I defined several auto-select rules and it is working for me. My question. What happens if the client got multiple network interfaces? For example my primary interface got a 172.160.x.x address and a secondary interface…
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Policy manager 12.3 - client security installation error
Hi, After upgrading to Policy manager 12.3 i am having a problem with upgrading the client security to 12.3. I upgrade by loading the installation package (.jar) into the policy manager and then upgrading the client group by group using the policy manager. The problem that we have is that once you click upgrade for the…
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Frequently request from our customers side.
Hi We have two frequently request from our customers side. 1- Password for unload product for a short time. (Just for unload not uninstall) 2- Deny admin users to stop F-Secure services. (In normal cases admin must can to access to services but in organizations antivirus administrator want to set strict policies) Is this…
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Upgrade FSPMS 12.10 => 12.21 : PM console not reachable
Hello, I updated our PM 12.10 to 12.21. I run the PM and The PM Server on a WS 2008 R2. The PM Server Manager status indicates, that Administration module at Http port 8080 : "A connection with the server cannot be established". When I changed the Http port from 8080 to 8081 I get a status "OK" But I can't start the policy…
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How to manually exclude a folder?
Hi! I how can I manually exclude folder in F-Secure Server Security 12.00 (build 502) ? The server is connected to policy manager, but server admins need randomly to exclude folders and I cannot let them use PM. I tried the web console, but if I add an exclusion and open the configure windows again, the exclusion is gone.
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F-secure disabled after restarting computer
For the last few weeks, I and a few others have noticed that our F-secure client is disabled after we restart our computers. Upon getting logged in we have a box popup saying that both "Windows Defender and F-Secure are disabled which would you like to enable?" Anyone have an idea as to why this is happening or what we can…
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Need to remove file from exclusion list
Hi, I was in the process of setting up an application on a terminal for a user when I got prompted for an action by F-Secure Client to access a license.rtf file. I accidentally chose the exclude option which ulimately added the file to exclusion list. What I meant to do was to ignore any action on the file and let the…
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Connection VPN blocked by Fsecure
Hello, I have little problem in my configuration with my VPN and Fsecure .. i have configure the firewall local and by web-site : Rules FireWall : "Yes" - "PPTP" ( I use this protocol ) - "Allow" - "PPTP" - "Two sens" - "@IP of VPN xxx.xxx.xxx.xxx" It's a bad configuration ? If i disable Fsecure on my computer my…
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Business Products have F-Secure own Firewall? or...?
Hi. i know Home products have not F-Secure own firewall. but what about Business products? Best Regards, Parham
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FSecure Server saying Virus & Spyware Protection DISABLED
Even after reinstalling FSecure and rebooting our server we are still seeing the FSecure icon coming up with an "Alert" notification that "Virus and Spyware Protection Disabled". I can attach the fsdiag.tar.zip file if you need it. What can we do to get this fixed? Thank you, Jeff Grammer
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Email and Server Security | "Liste sicherer Absender" / Safe senders
Hi everybody, in Email and Server Security 12.00, there is a feature to whitelist certain senders to stop them from being scanned. This only works when you enter a complete e-mail adress like "example@abc.de" But how can I whitelist a whole domain?
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Slow Performance of Java Programs ...
Hello, we have several issues with java based applications or software that uses java components. When F-Secure (Client Security and also Server Security) is active the programs start very slow ... (Blackberry Enterpise Server 12.6 Console, Lucanet, several Banking software ... just to name some) Are there any recommended…
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F-Secure Policy Manager Console filtering
F-Secure Policy Manager Console (FSPMC) lets you count the number of hosts running a particular product (within the Installation tab) but it is not possible to list them. If Root > Installation shows Product "X", Version Y, Count 10, you can't call up a list of machines and review them. They could be anywhere in the domain…
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What is "malformed message"?
From Client Security's E-mail scanning settings, we see Action on malformed message parts, what is the definition of "malformed message"? Can someone give an example about this? Thanks
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Central Policy Management Server and proxy's for distribution of policys and software?
Hi, We are working on a new installation with fspms 12.x and "Scanning and Reputation Servers". So my plan was to put the policy server on a secure network, and have proxys to talk to the clients. The scanning and reputation servers are on a client facing network too. But It seems that it isn't any new installations…
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Local users are not allowed to change settings
Hello, I've installed F-Secure security client 12 for my clients from Policy Manager.it's installed successfully , however when I open Fsecure client on workstation and click on "settings' , the error message is displayed " " PS : my windows account is part of local Administrators and I checked in Policy manager settings ,…
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How to prevent F-secure Server Security to try scanning empty RDX cartridge?
Server Security try to scann Empts RDX cartridge How can I prevent them ? Thanks for response
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periodic message: FQM: SQL Server is unavailable or does not exist
Hi, I have upgraded F-Secure E-Mail and Server Security to 12.00 on the first member of an Exchange 2013 DAG (running on Windows 2012R2). The configured quarantine database is a local installation of Microsoft SQL server 2012 express. If I use the "test database connection" link in the WebUI, everything is fine: "Database…
