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No Flyer History or Alert Logs
We were have a lot of alerts for various things, so I must have turned something off, but I can't find out how to get them back. We're having some issues with small data fragments, and we pinned down the offending printer and fixed the issue, but now we're getting similar error, but there is nothing listed in the logs. I…
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FSSS-12.11.103
How can I get the keycodes of this version?
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FS Policy Manger Proxy NG
Hello "Next-gen Proxy is a role of Policy Manager Server, in which it proxies some requests, for example policy, status, and alert information, to the master server while distributing antivirus and installation packages to managed hosts. " Does FSecure have any road map to FSPM Proxy NG with timeing when, what will be…
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FSSS-11.01.157 installation
Every time I installed this version (fsss-11.01.157) for server security in windows server 2016 is always going blue screen and need to reformat again the desired server. Kindly help me with this. Thank you.,
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New Desktops in Policy Manager
Hello I have a problem with new Desktops and the Policy Manager Console. We are running V12.10.7672 I can install F-Secure Client Security without problem pushing from the PMC to new PC's. In former times after the Installation, this new PC was automatically registered in the Domain Tree. But this has not worked for…
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Migration to a new Server
I know its a little bit complicate, but here is my problem I had a issue with PM which I never can solve: https://community.f-secure.com/t5/Business/New-Desktops-in-Policy-Manager/m-p/92372#M6501 now, I have a new Server with a totaly new policy. On this Server I dont have the problems which I have with the old one. Now, I…
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Software Updater: Superseded Windows Updates
I'm running stand-alone FSSSPR on Windows Server 2012 R2, Windows Automatic Updates can not find other available updates, and FSSSPR warn me missing 3 updates: KB4019215, KB4019217 and KB3033446 but May 9, 2017—KB4019215 (Monthly Rollup) and May 16, 2017—KB4019217 (Preview of Monthly Rollup) have been superseded by June…
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Policy Manager - Java High Memory and CPU Usage
We have upgraded our PM to 12.40 and since we have the Java CPU is running at 96% and 2.2GB of Memory. I have restarted the server and it has not helped. Windows Server 2012 R2 2 x CPU 8GB Memory Any ideas?
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Connection model between PM - PM Console and Clients
Dear support team ! Do you have conection model of PM - PM console and Clients there ? i have saw it before but can't find it now, this model show to us how PM and PM Console connect to Clients through default port 80 443 and 8080, i really need it now and hope you can share it if you have. Thank you very much !
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Software Updater issues
Hi, We have seen cases lately where software updates through CS Premium have broken the PC's (blue screen, loop). Follow up: https://community.f-secure.com/t5/Business/Latest-critical-updates-for-Win/td-p/95217 Reseller
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Product Version Not Updating in Policy Manager
We have pushed out the install of Server Security Premium 12.11 and all servers restarted but under Status > Installed Software on the PM it still shows the previous version of 12.00. If I uninstall FSecure Premium on the server completely and reinstall it, it will then show the correct version in PM. Is there a workaround…
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PM 12.31 Proxy Mode
Hello, I tried to setup a PM proxy node and get an error when I try to create the certificate "C:\Program Files (x86)\F-Secure\Management Server 5\bin>fspmp-enroll-tls-certificate.bat apwienet05.wienet.ads Enter Policy Manager user to authorize certificate enrollment: admin Enter password: Error: error creating bean with…
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Incognito Google Chrome F-secure
I've installed several F-Secure Business clients for customers and i noticed that Google Chrome is started in Incognito and many features are not avaible. I've found out that this has to do with a outdated Google Chrome and F-Secure can't work with that. The solution is to re-install Google Chrome. Does anyone has this…
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Issue in files downloads with F-Secure Server Security Premium
Hello, we have some issues in big file size file downloads with F-Secure with real time scanner analyzer. Big file size download (~300Mo RPM or iso ) are rejected by the solution. Disabling the reak tile scannerr or setting *.iso and *.rpm exclusion solve this issue. How can be unlimited file size scans ? No settings are…
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The localization of your products need to be improved
1.Because of your website revision, some localized links in PM have 404 error. eg oftware downloads in Chinese UI,it open https://www.f-secure.com/zh_CN/c/portal/layout ,but 404. 2.The localization of different user interfaces is not the same. eg:About product
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PROBLEM INSTALLING FSPMS [MANAGER SERVER] in LINUX REDHAT 6.1
PROBLEM INSTALLING FSPMS [MANAGER SERVER] I´m intalling in a RED HAT 6.1 server the following files fspmaua-9.01.3-1.x86_64.rpm fspms-12.31.79713_x86_64.rpm The first one without problem you can see the status oK [root@ ]# /etc/init.d/fsaua status Checking F-Secure Automatic Update Agent: [ OK ] The second one : [root@ ]#…
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Client Security Premium 12.31 installation error
I was installing 12.31 client from msi and got this error during setup. Computer rebooted automatically and everything seems to work. Client is Win7 x64. Everything ok?
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Connection error between PM and Client
Hi support team ! i have an issue about connection pls help me to check - On the Client -> F-Secure client security display status normal, and the update is up-to-date - On the PM server (customer using Business Suite Premium) => Display the connection status is "Disconnect" and the last connected is from Mar 28 2017…
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How to install Webui Hotfix 1?
I downloaded and imported the hotfix for 12.1x server products. However, when I go to the "Installation" tab, there's no option to deploy the hotfix to servers running F-Secure Server Security 12.11. Why not?
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F-Secure Fscs-12.10 email scanning randomly blocking incoming mail for no reason
Hi All, Good Day. I am having this issue with incoming mail, always getting "This message was modified by F-Secure Email scanning" Local mail and oversea mail randomly, this happen after I reformatted the PC but use back the same installer, previously was fine very weird. When people from oversea send an email another…
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How do I know which updates I should install?
I'm using F-Secure Client Security Premium 11 on updated Windows Embedded POSReady 2009, it show me missing one critical and seven important security updates. How do I know which updates I should install? Will the updates be installed automatically?
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Malfunction error after change PM to new server - URGENT
Dear CC Team ! We are using Business Suite product, before we have installed PM to server A, but just now we change, we remove the PM on server A and reinstall PM to server B with the same customer number the installation on server B is completed, but after we do it all F-secure client security in my company display…
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Quarantine questions
Hello, I have my mail solution working. During the full store scan it put some mail and attachments aside. Now I have a few questions about what ended up in the quarantine. 1. 1 mail that has an excel (macro) attachment is being blocked. Attachment 'HA4028_2016.xlsm' matches 'Disallowed Inbound Files' stripping condition;…
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Using high amount of RAM by F-Secure Server Premium through Java platform
Hi, I've just purchased a Business Suite and start to using it. I Installed the policy manager and a premium server edition on Win server 2016 64 bit but it takes too long to open policy manager and also java platform using a huge amount of memory on that server (500MB). I have to mention that Windows server is installed…
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F-Secure Corp. not reacting to wrecking of "corp-reg" HTTPS address by latest Microsoft IE hotfix?
Dear F-Secure Corp, Some customers are reporting that F-Secure Policy Manager 12 is no longer able to connect and activate (do customer validity check) at the website address "https://corp-reg.f-secure.com:443/" If checked manually, the website loads OK in Firefox 53.0.2 or Chrome 58 browsers and displays the usual one…
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F-Secure Browsing Protection | Chrome | not showing up
Hello, I recently removed the browsing protection extension in Chrome by mistake. So I tried to add it again by - reinstall the browsing protection component during setup -> no success - reinstall client security premium 12.31 completely -> no success - packed the chrome extension from the NIF folder and tried to manually…
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How to uninstall F-Secure Client module?
I have F-Secure Client Security 12.31 build 105 Client installed on workstations. Where Client Package Installed with following modules: F-Secure Clietn Security - Browsing Protection F-Secure Clietn Security - Deep Guard F-Secure Clietn Security - Device Control F-Secure Clietn Security - Email Scanning F-Secure Clietn…
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Server and Email security and Exchange 2010
Hello, I just deployed the Server & Email Security package to our exchange server. During the install I got this [x] Anti-Virus for Microsoft Exchange (only update) what does this “only update” mean? Do I need to install something else first like it was 5 years ago? When I open the console on that server I can see a lot of…
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F-Secure Policy Manager: How do I exclude a library from Application Manager
Dear All, I have recently installed F-Secure Policy Manager. We need to test this because we wan't to change our AV solution. So far everything looks great, but yesterday I saw a problem I don't know how to solve. Currently we have Application Control enabled and set it to Deny applications by default. We want to monitor…
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Remotely verifying proper operation of components like "F-Secure Scanner Manager Update"?
Dear Sirs, A corporate customer's sysadmin has contacted us to say that, while centrally updating the version of FSAVCS on endpoints, one workstation failed to install or update the "F-Secure Scanner Manager Update" module. However he only learned of this issue via a phone call from an alert end user, intead of Policy…
