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Policy Manager V13.10 - High JAVA CPU Issues
Hi All, Over the past 2 days we have experienced Java running at high CPU on our Windows 2016 Policy Manager. The JAVA CPU usage has been so high that the PM server has become usable, and only a reboot has resolved the issue. While the JAVA CPU is high no client seem to be able to communicate with the PM. This issue looks…
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an error occurred while scanning \DEVICE\HARDDISKVOLUME2
From the event log, I found many messages " an error occurred while scanning \DEVICE\HARDDISKVOLUME2 .....". I found the same problem from https://community.f-secure.com/t5/Business/Client-Security-9-32-Error-3/td-p/17612 Is it the same problem?
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PM: How to clear "unknown applications reported by hosts"
Hi! Taking over PM from my predecesor. I have ~3000 entries in settings -> application control -> Unknown applications reported by hosts. how can I 1) clear the whole table 2) tell if the application is server or client applications 3) tell when is the application reported
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PST file misery magnified after removal of traffic-level e-mail scanning from FSCS / FSPSB.
Dear Sirs, Considering that NDIS-level e-mail flow scanning has been removed from FSAV PSB Computer Protection and FSAVCS 13, I think it would be important to add intra-PST file disinfection and deletion capability to F-Secure endpoint products, in addition to the already existing detection-only capability. Previously we…
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F-Secure Policy Manager Console Wont Start 13:10
Hi , I have an issues since I upgraded from 13.00 to 13.10 , the console seems to be not working anymore. I am getting the error : f secure policy manager console cannot connect to the server internal error the log file shows : Exception in thread "AWT-EventQueue-0" java.lang.NullPointerException I can post the complete…
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How to disable F-Secure CS for one client only by PM
Hi F-Secure team ! i have 2 issues would like to check with you, pls help me to feedback. 1. How can i disable F-Secure Client secuirty for one client? which feature on PM can do this. Because sometime we don't want to run F-Secure in this PC and need to disable all F-Secure feature on it. 2. About anti spam feature. could…
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Where are the log files
Hi! I'm trying to backup couple of virtual workstaions protected by FSCSPr. The backup fails to inject files that are needed. Where I can find the log files, that shows me which component is preventing backup from working?
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Client Security 11
How to dl client security 11 .jar ? i was removed and cant find the file in website
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Vendor list in Radar.. or PSB
I have a thought.. a naughty list inside radar. So in scanning networks, just about every device comes up with something. Running down vendors and demonstrating holes in their products is overwheilming and at times not efficient use of time. What if in Radar or someplace partners can share security issues in products and…
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Macbook on High Sierra not compatable with F-Sec client security for MAC
following installation of "f-secure client security for mac" on a new macbook running High Sierra - installation works for some machines but fails to complete on others stating "waiting for update to start" . checked all browser extensions are installed and rebooted. there is no proxy or firewall involved - direct internet…
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MAC - Standalone installation of F-secure client security
I've followed the installation guide how to install client security for MAC (version 13). Everything worked perfect: - upgraded to policy manager to version 13.x - imported the jar - exported to dmg. During the export I provided the license key, and policy manager setting. No other setting were possible (big difference to…
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Update with no Policy Manager
Hi Support Team I have a network , and some client are portable,and alwaye are not stays in office, Is there any way to update F-Secure Client and Server Security without connecting to policy manager?
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Email Scanning and Fsecure client premium 13.10
Hi after update to Fsecure client premium 13.10, "Scan and remove viruses from emails" is no showed under real time scanning? is this feature io no more supported? if no could someone tell me were i cha change email stettings? thanks Marco
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slow application operation (LAN)
hello, I have a problem after updating the software to the version 13.10 (F-secure Client Security Premium). The problem is the slow operation of the application in LAN network. Login process and daily work in applications they are about 30% slower. I tried change the settings (advanced -> real time protection->excluded…
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Problem with installing program/OS updates from F-secure
Hi I have about 10% of my workstation, that have problems with installing security updates like Adobe Flash player or Shockware player I have in the F-secure web portal set Adobe Flash player and Shockware to install the update on all client that are missing the updates, but F-secure client has not install update over 1…
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Installtion error code 53
Dear Team we are using F-secure policy manager console & server 12.40.81151,we are facing deploying issue,can not install F-seucre to client systems through policy manager,we are getting windows error code 52 and installation got failed.I checked dafault admin share(admin$) also available in client systems even i tried…
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Can F-Secure Client Security Premium detect and block attacks via Meltdown and Spectre?
According to one of the comments to this article it can, but can I get that confirmed? When testing to read memmory with a "Spectre-attack" F-Secure Client Security Premium version 13.10 did NOT react at all. https://safeandsavvy.f-secure.com/2018/01/04/meltdown-and-spectre-two-things-you-need-to-know/ Thanks, JW
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create schedule scanning policy on linux hosts via Policy Manager Console
hi, this guide is too simple, https://help.f-secure.com/product.html#business/linux-security/11.10/en/concept_7EE6DB41EE5A40B4934A73ED820A8D11-11.10-en does anybony knows how to configure schedule scanning via the PMC?
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Anti-Virus firewall daemon stopped responding
We have recently upgraded from Client Security 12.00 to 13.00 on a number of workstations, and on a nightly basis we receive the following error message from many of them: The module F-Secure Anti-Virus Firewall Daemon monitored by F-Secure Management Agent has stopped responding or was terminated. An attempt to restart it…
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Connection Control jumps in randomly
Hi! I have users complaining, that several times a day Connection Control jumps in, even if they are not visiting any special sites (banks etc). I had this confirmed today, while I was browsing to https://techinternets.com/copy_calc and connection control popped up. Is there a way to make connection control less…
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Issues with DataGuard
Hello, Is anyone else having issues with DataGuard in Client Security Premium 13.10 with it not allowing users to save documents to protected areas with Office 2016 applications? I started to roll the new 13.10 out to some systems yesterday with DataGuard enabled and then started to get reports from users that they were…
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Notification of available updates
Hi, I need your help. Can someone tell me what I need to open in my enterprise firewall so the FSPMC is able to notify the admin that a new product/update is available? I currently use version 13.01.83074 but I know that version 13.10 is avaible for some days now... Thank you for your help. Vincent
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F-Secure 13 refuse connection from scanner to pc
After update F-Secure Client from version 12.31 to 13 we can't send file from scanner to pc, the scanner show message "impossible connect to the server". Can someone help me? What's change between the version?
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How to enable compulsory scanning of external HDD/CD drive
Hi we are using F-Secure Policy Manager 12.31 to manage our clients and servers in our intranet. How to enable automatic force scan of external media i.e. Ext HDD/CD drive when it is inserted into the system through our Policy Manager.
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how to set Client Security to update from F-secure servers only
Dear All, i have a isolated office and it has a slow vpn link from the head office.i want to set client security to update from f-secure servers only not from the policy manager in the head office but thoses clients should be managed from the head office policy manger server.can it be done?can the client security be…
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WMI is blocked
Does anyone here have a soloution fore setting up a roule to enable WMI on F-Secure?
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Browsing protection in Client Security 13
After updating from Client Security 12.00 to 13.x (tested on 13.00 and 13.10) we have noticed that attempting to connect to a previously trusted site now gives us SSL errors and does not allow us to connect (tested in Edge/Firefox/Chrome on multiple machines, Windows 7 and 10). The site in question does have a valid…
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Disallow specific spyware item?
Hi Our polices are set to alert on Riskware and Spyware but take no further action. We have a spyware item that I want to quarantine, however. Is there a way to disallow a specific item while keeping the settings in place to alert on general spyware. I'm looking at the advanced settings in Policy Manager and I can figure…
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F-Secure Internet Shield and IP Protocol IPc6
Hi, Some of our wokstations blocks "IP protocol: IPc6" What is IPc6? Cannot find any information about it Remote IP is our Direct Access server and ipv6 is enabled on local hosts which blocks IPc6. Those hosts which blocks it are not using Direct Access connection. ~ Jukka ~
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Cloned proxy f-secure and the same ID in F-secure policy mangager console
Hi everyone, After clonning disc to disc for two PM Proxy servers I can't distinguish them in F-Secure PM console. How to change their ID? Proxy f-secure servers are on linux.
