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F-secure Message Security Gateway and HTML annotations in disclaimer
I've been trying to add a disclaimer and partly succeeded. Documentation says that I can use html in annotation text and it works, partly. This works: <body> <p class="MsoNormal"> This e-mail is intended only for the addressee. This email and any attachments may contain, proprietary, privileged and/or private information.…
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False Positive
Hello, I continually delete good files from the protection. How can I make sure that they are not automatically deleted by the AV? And how can I do so that they are not seen as viruses? Thank you
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F-Secure Policy Manager 13.11 don't start
Same problem as ttps://community.f-secure.com/t5/Business/F-Secure-Policy-Manager-Console/td-p/104518 Solved by uninstalling Policy Manager and deleting folder C:\Program Files (x86)\F-Secure\Administrator Then reinstallation asked to accest the certificate and it started working.
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Client Security Premium - Software Updater - log when user postpones a restart?
Hi, Does someone one if it's possible to see in log-files or eventlogs when a user has chosen to postpone a restart after updates have been installed? We have several users complaining that their machine restarts without a warning after updates have been installed. We suspect users simply ignore the message that they need…
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Ransomware
Hello you can give me some advice to configure my clients with F-Secure security premium to have good ransomware protection. Thank you
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Email Scanning
We have Server and Email security installed on our exchange server and client security on our workstations. Everyone uses outlook to get their email from the server and it runs in cache mode. I see messages in the Server software that show viruses have been found and discarded however lately, many of my users are getting a…
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Update F-Secure clients from 9.32 to 13.x
In our company we had running f-secure 9.32 clients (Server was 9.X but our F-secure VM is destructed.) Now we want to install the Policy Manager on a new windows Server 2012 VM and i want to know if it is possible to update all the client via the Server or need to do it on side.
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Ranssomware .mammon
we have been using F-secure for many years. on 12.09.2018 we found some of our mashines encripted by unknown Ranssomware giving .mammon extensions. our internal ivestigation found several mashines infected trouh the local network using administrative rights. Infected mashines have Ranssomware executable called "system.exe"…
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Runtime Error
Shortly after the computer is turned on, the following message appears. F-Secure has already been reinstalled and Visual C ++ updated.
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Private Cloud Storage Spaces Upgrade: F-Secure AV real-time scanning versus Azure offline files
Hi, We need your kind assistance/advice on FSAV features. We are planning to implement the Azure File Sync service to enable tiered cloud file storage. Subsequently, to reduce the need of file server on-premises backup and reduce the failback volume size. Basically, cold or inactive files are tiered to our Azure cloud…
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Software Updates - Install option
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How to see if the software updater is active?
Hello, How can I see if the software updater in the CS Premium is active and working? I have installed the CS Premium, and configured the Software Updater in PMS to be enabled and install "all" updates on a daily basis. I have an offdated 7zip, that is on the list of supported programs on my computer, but it does not get…
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Microsoft Windows JET Database Engine vulnerability
Is client security able to catch intrusions using the latest Microsoft Windows JET Database Engine vulnerability? There is no patch yet from Microsoft.
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Internet Explorer Has Encountered a Problem - NTDLL.DLL
Since an update to the database definitions to FSecure all our work stations (Windows 7 and Windows 10) are receiving errors saying Internet Explorer has encountered a problem and needs to close when trying to access various sites. If we uninstall FSecure the issue does not happen. It appears to be a definition update for…
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Password policy for Policy Manager Console
Hi, Is there a way to change password policy for F-Secure Policy Manager Console? Password has to be 6 characters long now. I'd like to change it to 8. Best, Marcin
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Security alert: Databases are old
Hi everyone since a few weeks we receive these warnings: Product: F-Secure Anti-Virus (OID: 1.3.6.1.4.1.2213.12) Severity: security alert (5) Message: Databases are old: the latest database file is 16 days old. This is correct, because the computers were actually switched off. but after the computers have been running for…
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MSG allow password protected attachments for one domain
Is there a way to allow password protected attachments for one domain? Now the default virus policy is taking the message to protecteddata folder. We have issue with one domain that is sending many password protected Excel files and those are now taken to ProtectedData. I don't want to allow password protected attachments…
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FSAV (E)SS 12.12 support for Outlook 2007 in Terminal Server based Windows environment?
Hello, If a customer uses Terminal Server with a few dozen end users working through remote desktop there, would "F-Secure (Email) and Server Security 12.12" support Outlook 2007 software in such a scenario? Thanks in advance, Yours Sincerely: Tamas Feher, Hungary.
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Finding clients without protection in the network
Is there any way to find clients in a network without installed protection? Maybe there is a way in FSPM?
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How to change update server?
Hi, Running fssspr 12.12 on a windows server that is on DMZ. Client can check policies from PMS, but virus definitions are outdated. Settings -> automatic updates says that the Update Server is fbwserver.f-secure.com, to which client cannot connect. How do I get the client to get updates from PMS and not trying…
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IE 11 crashing on exit with FSCS 13.11
IE11 crashes reliably everytime it is closed while the F-Secure browsing protection extension is enabled. Disabling the externsion stops the behavior. Browsing Protection by F-Secure version 2.216.7574.233 F-Secure Client Security 13.11 build 110 App log entry: Faulting application name: IEXPLORE.EXE, version:…
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Internet connection attempt: "MICROS~1.EXE"
Hi. Recently I have started to get a lot of these. Running F-Secure Client Security Premium 13.11. Any ideas? An application wants to conenct to the internet or the local network. The applicaiton is MICROS~1.EXE Location: c:\PROGRA~1\WI7DB9~1\MI4CA5~1.0_X\ IP Address: 13.107.5.88 Protocol: TCP (443 HTTPS) Direction:…
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How to completely remove FSSS ?
Hi, Having problems with F-Secure Server security. How to completely uninstall it? https://download.sp.f-secure.com/uninstallationtool/FsUninstallationTool.exe <--- this does absolutely nothing, ftp://ftp.f-secure.com/support/tools/uitool/UninstallationTool.exe <--- this says Operating system not supported. Running Win…
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IE11 suddenly crashes
Hi, OS: Windows 7 and Windows 10 Application: IE11 F-secure client: F-secure Client Security Premium 13.10 Does anyone out there also experiencing problems with IE11 suddenly crashes? The last couple of days we've had some reports from our users that IE11 suddenly stops working. I can't really post the whole error-message…
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DeepGuard blocks windows defender (msmpeng.exe)
Hello, we currently have Client Security 13.11 build 110 installed on various Win10 machines. Nearly daily we get 1 - 5 Notifications about DeepGuard Security alerts regarding blocked msmpeng.exe. account: SYSTEM Product: F-Secure DeepGuard (OID: 1.3.6.1.4.1.2213.53) Severity: security alert (5) Message: Action by malware…
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Scanner Manager Update 15 August Causing "Disk Errors" with Windows 2008 Servers?
Hi Since we received a scanner manager update on 15 August, I am now getting reported issues with my various Windows 2008 servers? I am getting "an error was detected on device \Device\Harddisk0\DR0 during a paging operation". These servers are virtual servers using a number of different LUNS on different hosts. Once the…
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Cant add Firewall service
Hi, When trying to add firewall service in PMC, sometimes PMC does not allow anything to be written on "name" and "comment" fields. Usually you get past this by cancelling and retrying ~10 times.
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How to read packet log?
Hi, (still) setting up a new firewall profile. Everything is not working as expected. How can I read the packet log? When I open it in notepad++ it's mostly gibberish.
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Backupassist/Windows Server Backup issue: "EFI system partition (ESP)"-error when "F-Secure Server S
Our environment: -> An "Windows 2012 R2" HyperV-host, which we will call further on W2012R2HYPERV, with "Backupassist version: 10.4.1" running on it ( this is a kind of "wrapper"-software around "Windows Server Backup") -> Another "Windows 2012 R2"-host, which we will call further on W2012R2ISCSITARGET, on which a…
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F-secure Client Security Premium reports errors setting policy 1.3.6.1.4.1.2213.25.1.90.10
Details: F-Secure Management Agent failed in an internal operation. Setting the policy variable 1.3.6.1.4.1.2213.25.1.90.10 (error=-506) was not successful. If the problem persists, please contact the system administrator. I am getting these messages a lot. I can not remember changing this setting. Yesterday i did make a…
