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Recovery F-Secure FIP Help
Hi, I had to change to a new phone and lost the Codes for my account. Can you help me recover the account to beta testing please? Kind Regards, Fil
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Update to FS protection 18.3 beta 5
Just wondering again how are you supposed to update to FS protection 18.3 beta 5 ? FS protection was updated automatically to 18.3 beta 5. No questions asked just needed to restart. I already asked in another thread why is shut down and new start in Win 10 the same as FS restart. Another question in another thread was how…
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What Happens to ID Guardian After the Beta Subscription Expired?
Hi. I've been an active beta tester of F-Secure Protect. Recently I decided to try out ID Guardian (so ditching Bitwarden, for now). Now that IDG is my main password manager, I'm a bit worried about what happens after my beta subscription is expired? Can I still use my master password to access all my passwords? I hope IDG…
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Opening FS Protection mobile app 18.6 UI problem
Apparently I got updated FS Protection mobile app updated to 18.6 and also got the request to test and give feedback. That is on Android 11 However, when I try to open it from the icon created by an earlier version I come to the login screen. When I successfully login I get a notice that tells me that I do not have free…
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Not getting reset password emails?
I can log into the FS Protection portal where I provide feedback / bug reports, but I cannot log into "My FS Protection" where I download FS Protection. I've double checked that I'm using that other password, still no luck. When I try to reset my password, the reset email never arrives. I've checked my spam folder and…
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FS protection license expired
My F-Secure Protection license is expiring there is no automatic renewal
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Beta subscription renewal is lost
Hi, I ran to a problem with latest Beta because it ended my subscription and there is no renewal help. It took a while to be able to reset my password too, so it has been out of subscription around a month. And if I login it only show "Your subscription has expired." and no posbility to renewal or automatic renewal. Anyone…
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AMSI detected harmful content (user very unfriendly)
The newly installed FSP on the new computer reported an error (about the AMSI), and then I added all its application files and directories to the exclusion list. Opening the app again is still blocked. Trust cannot be clicked in the pop-up message, and there is no exclusion option in the event history record. The problems…
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FS Protection for Mac 18.1 releases
FS Protection Mac 18.1 releases will be posted under this thread.
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How to get F-Secure beta key.
Please help me to get the key. Thanks.
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FS protection license expired
Hi there, I just found that my license expired, can you help me to renew it? Thanks.
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Bug reports
How long does it take to get a response to a bug report?
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How renewal of registration?
How to renew a registration. Auto-refresh does not work.
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Installing browser extensions in FS ID Guardian PC 5.2 beta 2
I just installed FS ID Guardian PC 5.2 beta 2 How do I install the browser extensions for Chrome and Firefox?
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Compatibility or redundancy with various softwares, BlockBlock, DNS, Network filters, Chromium
Hi, I have been using some software for my privacy and security for a few years and wondered if this software is compatible and/or redundant with F-Secure. My main MacBook Pro with macOS Monterrey Beta 4. I use Objective-see's BlockBlock app, is F-Secure compatible with this software? Is BlockBlock redundant if I'm using…
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How do I change my e-mail for my beta test account? I migrated to outlook.com.
I've began testing on Windows 11.
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mobile security
as poweruser I enjoy Freedome and FS protection on my PC, how can I extend FSP to my GSM ? please PM me thank you
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i don't receive the e-mail with password
my e-mail is xxxx@xxx as the screenshot shows, i've already involved in the project but i don't receive the e-mail yet. do i need to wait longer? PII Removed
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FS Protection Mac (18.0) sign-in loop?
I've been running FS Protection for a while now with no real problem until recently. Now, whenever I try to open FS Protection, I get presented with a login page. The first time this happened, it looked as though it was trying to run through a new install? But I've already set this machine up, so it was forcing me to…
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fs-protection BUG in windows11
FS protection once the installation is successful and after restarted system, will cause windows 11 taskbar UI to reload indefinitely. Can't load the desktop properly. If try to use CMD run the "shutdown /s" , it will be show "ERRORR: RPC Server Unavailable" FYI.
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FS Protection for Mac 18.0 releases
FS Protection Mac 18.0 releases will be posted under this thread.
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Beta program account access
Hi, Is it possible to get my account enabled to access the beta program? Thanks, Pentti
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A confusion about DeepGuard's policy
Hi dev team, good day. I set a rule watch prefix "/System/Applications/" "any" wc in strict mode. expected behaviour: A DeegGuard dialog appears when any process tries to modify "/System/Applications/" folder; What actually happened: A DeegGuard dialog appears when any process tries to modify "/Applications/" folder I…
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FS Protection PC 18.1 releases
FS Protection PC 18.1 releases will be posted under this thread.
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Does DeepGuard's code-signing-check impact system 's performance?
Hi dev team, nice day. I noticed in paranoid.rc almost all policies require DeepGuard to check the teamID "APPLE_PF_BONARY" of Apple's binary files, which xfence.rc and xfence_classic.rc don't. So the question is, does this code signing check impact the system performance? Several months ago I made some tests (see policies…
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FS about to expire
I would like to continue participating in this Beta channel! it's possible?? my license is about to expire !!
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Some feedback to UI
When it is on scanning, and it found some harmful items, can we view the harmful item during the scanning process?
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Your subscription is about to expire.
To whom it may concern. Can you tell me what to do to extend my subscription in beta program? I submited an bug report with my opinion about problems that interested me but can't find information about how to extend subscription. Best Regards.
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Beta account Acess Lost
Hi, I would to try the 18 version beta with my current email account, but a few months ago i created a beta account and i dont have anymore the password or code. Can you reset my beta account with this email that i have on f secure account please? Kind Regards. Filipe
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With Web Traffic Scanning on, I cannot send files using WeChat
With Web Traffic Scanning on, I cannot send files to my friends using WeChat. The transfer speed will significantly increase when I turn Web Traffic Scanning off. I hope you could fix this issue.
