-
How should I join the beta version of 19.9
I heard that the new 19.9 beta version uses avira technology. I am looking forward to this version. However, my test authorization has expired. How can I rejoin the beta version?
-
My F-S TP account
How do I find the email and password associated with my FS-TP account? I've got TP on and android device among others. If I try to log in with the ID it displays the only password it accepts will take me to the account associated with my Total subscription. What should I do to log in to the TP subscription account
-
How do I go "online"?
How do I get "online" with F-Secure????
-
on opening F-Secure it says I am NOT online
You have not been "online" yet
-
F-secure protection randomly stopping on Android
I'm told that "Chrome protection could not connect to accessibility services. Please try switching the service off and on again." Sometimes it is off, sometimes it isn't but doing an off/on starts protection again, until it stops the next time. Also, the F-secure accessibility shortcut button is dimmed out.
-
An error has been encountered and the device needs to be restarted for protection to take effect
An error has been encountered and the device needs to be restarted for protection to take effect。After restarting, it still doesn't work。 PII: FSDIAG removed
-
I want to join in beta program!
I have responded secondly to you through email on 24.sept saying that you sign up for "xxx.@com"of email box for beta account,I urge to be able to join in beta program!how to do it?seek you for eventual assistance!appreciate you very much!
-
Context menu scan on macOS
Greetings. Currently using macOS 15 Sequoia, I didn't find scan option in context menu (right-click menu). Is there an option to enable it in settings?
-
iOS - Issues with Website Security and Feature Suggestions for FS Protection
Dear F-Secure team, I hope this message finds you well. While browsing websites using the internal secure browser of FS Protection, I noticed that it opens a new window in Safari, causing the page to load outside the secure environment. I’m currently using iOS 18.1 beta 7 and do not experience this issue with the public…
-
Link To Feedback In App Needs Changing
There is a link to 'feedback' in the app that takes you to the old no longer used feedback page. This could do with amending so we know where to go to provide valuable feedback to you! Where do I even go these days to do this?
-
VPN UI functionality improvement proposal
Hey I noticed that if I impatiently spam click between the different servers the requests in the client get queued. After waiting for some time the queue clears itself but if I during that time try to disconnect the VPN the queue continues running and re-established the next queued action. I could reproduce this using…
-
Beta 19.7 version antivirus update
New 19.7 Beta does not update antivirus database since it was installed - is this common issue or there has not been any new antivirus database released since 27.9.2024?
-
french servers
Hello ! I'm still looking forward to get a server located in France as I can't understand a word of finnish, belgian flanders etc. if I connect to suomi everything I google speaks finnish :) , so please help me
-
Beta Program still open to new applicants?
Greetings! I just would like to know if it's still possible to apply for the beta program. I submitted the application early this month but have not heard back yet, is it a silent reject or just need some more days?
-
FS-TP with stand alone Freedome
The FS-TP does not include Privacy VPN How do I get VPN on a device which has FS-TP? The article Switching from Freedome VPN to the new F-Secure app suggests that on Android it the the F-Secure app to replace both Freedome and FS-TP So that would be the end of FS-TP on that device - rights? What about Windows? I am not…
-
Problem with the GUI of ID protection password vault
After some upgrade the GUI of the password vault has become painful. When I i scroll down the list of passwords the details of the selected password moves up and out of the view. So first I have to select the password and then find the exact spot where to scroll back to the top to find the details. I would no have to do…
-
Is Autofill code gets 'invalid' still unsolved
I am still getting Invalid when I paste the code to Chrome and Firefox extension. What exactly is the problem? If the extension knows that the code is invalid it must also know where it should be posted. Cannot the correct code be made available through support?
-
我发现了一个bug
我的测试版版本账号订阅过期,没有自动续期
-
My FS Protection subscription has expired
My FSP subscription has expired and has not been automatically renewed. Please handle it, thank you.
-
MFA login
Hi, I cant send bug reports as forsome reason my account has multifactor authentication set it up. I dont recall enabling it and i tried to login and none of the authenticators i have installed on my phone is not receiving the code Cheers. Jouni
-
After replacing the system hard disk, the subscription will expire directly.
Replace the system hard drive and reinstall WIN10. When logging in to the official website, it shows that F-Secure Beta has expired, but my original WIN 10 login shows that it is normal. What should I do?
-
FS ID Monitoring bug with login mail entered: confirmation mail unnecessary
Hello, While configuring ID Guardian to monitor key accounts, I decided this time to include the email address I use to connect on my FS Protection portal. I got a mail to confirm the email address, which should not be received as the email address is already confirmed as being mine (same address to connect into my…
-
The issue of an expired test plan subscription
I didn't reply for a long time, whether I applied for a renewal with my old email address or a new test account with a new email address
-
fs protection subscription is not extended and product expires
My fs protection subscription is not extended and product expires,please help me to extend licens,thank you!
-
Problem with accessing password vault on another device
I have FS Protection on two devices. I have a problem on my phone (another question here in the community) so I decided to reinstall it on my phone in case it would help. When trying to open password vault with a code from the other device I get the attached message. I have tried several times on different occasions. How…
-
FS-PROTECTION often fails to load
When CHROME is turned on, FS-PROTECTION often fails to load, causing CHROME to load repeatedly, causing CPU and memory usage to soar.
-
FS Protection loses rights
This happens several times a week - FS Protection loses the necessary rights, which I always need to regrant.
-
Manage/Renew subscription
MY F-Secure Beta subscription has expired.And it did not automatically extend the time. What information should I provide to you?
-
My FS Protection subscription has expired
My FS Protection subscription has expired 4 days ago. I already sent an email to beta@f-secure.com but I haven't received any response yet.
-
My FS Protection subscription has expired,how could I renew?
My FS Protection subscription has expired,how could I renew?