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FS Protection macOS releases (2026)
Beta releases for macOS during 2026 will be posted under this continuous thread. Threads for older releases: 2025: 2024:
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✅RESOLVED! F-Secure Community Announcement: Beta Service Interruption
Dear F-Secure Beta Users, We are experiencing an unplanned outage affecting our beta environment. Our technical teams are already working to diagnose and fix the issue to restore full service. We regret for inconvenience caused and appreciate your patience. Thank you for your continued support.
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FS Protection PC releases
We are trying something new. Instead of creating a new thread for every version, we will keep posting all beta releases for Windows under this thread as a continuous thread.
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F-Secure Total beta - FSProtection changes in communication
We are now making changes on the beta community and feedback handling for your benefit. We do not have any more beta.f-secure.com portal after first of August. Feedback wont be requested separately until in form of new survey. Please file bugs by sending email to beta@f-secure.com or posting a comment here at our…
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Can't add more devices to the beta program even if free spots available?
Hi, I wanted to add a MacBook in my beta tester license profile but it looks like the process used is no longer the correct one. It is not anymore through the FS Protection portal under safeavenue? I was used to see here an option to either add a profile, either add a new device. I tried to find some more info about this…
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Turvaton WiFi unsafe WLAN
In 204 Dec messages about unsafe WiFi were erroneously created. I am getting those now. Was the problem not solved at the time or is there a new problem. I have been using the same home network with Deco P7 a long time.
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Looking for the original F-Secure 26.4 installer for macOS
Title: Looking for the original F-Secure 26.4 installer for macOS Hello everyone, I am looking for the original F-Secure installer for Mac, version 26.4, preferably build 68505, as a .pkg or .mpkg file. I need this version for a Mac running macOS 12 Monterey, because newer F-Secure versions are no longer supported on that…
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Beta expired, error on trying to renew
Can you help?
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la suscripcion automatica solo para tres meses, porqué
Renovacion Beta
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Subscription renewal
Is email address 'beta@f-secure.com' still valid to request renewal? (This was given in a reply on year 2024…) Or am I supposed to do it via this forum, perhaps? 6 days remaining.
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Can't log in to my account.
Any help please?
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Simplified Chinese interface incorrectly uses Japanese font Yu Gothic UI
Hello, I recently noticed a font display issue in the Simplified Chinese interface of F-Secure. On the "Settings" page, the default UI font for Simplified Chinese appears to be Yu Gothic UI (a Japanese UI font), rather than the correct default font for Simplified Chinese environments – Microsoft YaHei UI. Although Yu…
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2FA code
Hey I noticed while reinstalling one of my devices that I currently no longer have the 2FA code for my FS protection account. Is it possible to get an 2fa reset/removal on that account? Your customer support team instructed me to make post to this forum for additional support as they can't handle it. Best Regards, Jauska
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Frequent VPN interruptions
When using a VPN connection Zurich, Switzerland I encounter frequent interruptions. Sometimes the connection recovers, sometimes the connection is lost, but can be reestablished. However watching TV is not really stable. Is this a typical server problem for Swiss connections via VPN?
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App error on launch, no way to get pass
I’m running into a persistent error screen when trying to launch F-secure. The app opens to a dark screen with a red icon and the following message: "We cannot display this content right now due to technical reasons... check that you have the latest version of Webview2 Runtime installed." I've also noticed the window title…
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Time Machine
When I try to make a time machine security copy on an external harddisk this message comes up and I cannot do anything. When I look at the internet it say I should be able to accept the timemachine but I cannot find anything in F-secure
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Leaked info - from where?
I received this notification that my Email and password has been leaked: There is no information, which service's password has been leaked. The "Password" items (three dots and an underline, see screenshot) are not clickable links. Is this a bug? Shouldn't it be possible to reveal, what password (related to my email) is…
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expired subscription of beta program
My beta license is still fully active as of December 1, 2025, but has been expired 4 days now. I sent the email to beta@f-secure.com in a few days. May I know any update? Thanks.
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FS Protection subscription expired
I recently discovered that my subscription has expired and has not automatically renewed. Please assist me in resolving this.
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I don't think this is a virus
But FS reported a virus， it's a chinese browser https://www.quark.cn/?entry=sem_pinzhuanbdsempckk
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Subscription has expired.
Hi there, FS Protection didn't extend my subscription period before it expires. Could you solve it?
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expired subscription
Hi, I am a fs protection veta user, current version is 25.11 beta 3. It expired this morning and I try to manage it and know subscriptions are controlled by the F-Secure Beta Team. I dont know where to create a bug report, I google some says I should send mails to beta@f -secure.com. Can anyone support here? Thanks,
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FS Protection beta subscription
My license is running out , can you renew it?
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My Security Cloud won't connect and Virus database is out of date
My desktop PC has been out of use since may 2023. I just got it back it and it is working in any other way but not updating itself. Subscriptions are in order yet my service has changed from F-Secure safe to F-secure Internet Security. This is not an temporary issue since it's been like this for a week now. Last update in…
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Removing/Transferring 2-step verification for fsp account login?
Edited: Sorry to bother, the option appears after I log in with another device. Don't know why, but anyway, this is solved. Please delete this post if possible. Hi. I'm currently using an iPad (with Microsoft Authenticator app) for my F-s protection account 2-step verification, but I won't use it any more. I can't find the…
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Hi My FS protection license has not renewed?
My license has not renewed, my email is Edit: PII removed
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Suspicious Sample Submission
Good day! I just experienced the problem when I upload the suspicious samples from F-Secure website, the website stucked at "Preparing file for upload". Forever. I know the product list not include FS Protection, can it be add there? Also, the file size is limited to only 100MB which today is not enough. Some are large,…
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Account mix up
Moikka! I am Beta user and wanted to add new computer to my devices and share a license with it . When I am trying to use "Manage subscription" I am redirected to login to F-secure site (web.stg.ew1.idp-stg.f-secure.com ) I am either getting error message that my account is locked and there is an email sent (but I never…
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FS Protection 25.8 Beta 2 - Flyer.AppUpdate showing code instead of real text/content
Hi, I just received this notification confirming the update being deployed. Interestingly, it showed Flyer.AppUpdate.Title, Flyer.AppUpdate.Content and Flyer.AppUpdate.Details instead of the real text/content. Not a major bug but something to keep track before it meets Public Release 😊 Best regards,
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What does it mean: suspicious page modification?
My F-secure is noting stopping suspicious page notification on banking URL's, even with Banking Protection. Should I be concerned?
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banking protection and full time scans?
I am wondering if banking protection and full time scanning is locking up my PC functionality. I have had very very slow loading tabs and such and it may even be affecting receipt and sending of emails from a standard email account. Could this be a possibility?😅
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Tilin käyttöä on rajoitettu, katso ohje sähköpostissa
Hei, sain ohjeen korvata jumittuneen Beta-version Access FS Protectionin kautta, mutta en pääse eteenpäin, koska saan kirjautuessani vain otsikossa mainitun ilmoituksen. Sähköpostissa ei ole kuin maininta käyttämästäni selaimesta. Joten miten pääsen eteenpäin? Pitääkö vain odottaa?
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Miksi 23.6.2025 14.03 päivitys ei onnistu?
Minulla on Beta-versio ja päivitys jumittui nyt otsikon päivitysversioon ja alkoi vaatia koko ajan uudelleen käynnistämistä. Miten saan Beta-version takaisin, jos poistan sen ja haluan asentaa uudelleen? PS. OnClient (x64) 6.4.189 asennus samana aamuna onnistui, mutta sen jälkeen ei uudempia klo 14.03 jälkeisiä päivityksiä…
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Device Protection 23.6.2025 14.03
Uusi päivitys ei asennu ja kone vaatii koko ajan uudelleenkäynnistystä. Mikä meni pieleen? Edit: PII removed
