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✅RESOLVED! F-Secure Community Announcement: Beta Service Interruption
Dear F-Secure Beta Users, We are experiencing an unplanned outage affecting our beta environment. Our technical teams are already working to diagnose and fix the issue to restore full service. We regret for inconvenience caused and appreciate your patience. Thank you for your continued support.
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FS Protection macOS releases (2025)
Beta releases for macOS during 2025 will be posted under this continuous thread.
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FS Protection PC releases
We are trying something new. Instead of creating a new thread for every version, we will keep posting all beta releases for Windows under this thread as a continuous thread.
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F-Secure Total beta - FSProtection changes in communication
We are now making changes on the beta community and feedback handling for your benefit. We do not have any more beta.f-secure.com portal after first of August. Feedback wont be requested separately until in form of new survey. Please file bugs by sending email to beta@f-secure.com or posting a comment here at our…
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expired subscription of beta program
My beta license is still fully active as of December 1, 2025, but has been expired 4 days now. I sent the email to beta@f-secure.com in a few days. May I know any update? Thanks.
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FS Protection subscription expired
I recently discovered that my subscription has expired and has not automatically renewed. Please assist me in resolving this.
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I don't think this is a virus
But FS reported a virus， it's a chinese browser https://www.quark.cn/?entry=sem_pinzhuanbdsempckk
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Subscription has expired.
Hi there, FS Protection didn't extend my subscription period before it expires. Could you solve it?
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expired subscription
Hi, I am a fs protection veta user, current version is 25.11 beta 3. It expired this morning and I try to manage it and know subscriptions are controlled by the F-Secure Beta Team. I dont know where to create a bug report, I google some says I should send mails to beta@f -secure.com. Can anyone support here? Thanks,
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FS Protection beta subscription
My license is running out , can you renew it?
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My Security Cloud won't connect and Virus database is out of date
My desktop PC has been out of use since may 2023. I just got it back it and it is working in any other way but not updating itself. Subscriptions are in order yet my service has changed from F-Secure safe to F-secure Internet Security. This is not an temporary issue since it's been like this for a week now. Last update in…
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Removing/Transferring 2-step verification for fsp account login?
Edited: Sorry to bother, the option appears after I log in with another device. Don't know why, but anyway, this is solved. Please delete this post if possible. Hi. I'm currently using an iPad (with Microsoft Authenticator app) for my F-s protection account 2-step verification, but I won't use it any more. I can't find the…
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Hi My FS protection license has not renewed?
My license has not renewed, my email is Edit: PII removed
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Suspicious Sample Submission
Good day! I just experienced the problem when I upload the suspicious samples from F-Secure website, the website stucked at "Preparing file for upload". Forever. I know the product list not include FS Protection, can it be add there? Also, the file size is limited to only 100MB which today is not enough. Some are large,…
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Account mix up
Moikka! I am Beta user and wanted to add new computer to my devices and share a license with it . When I am trying to use "Manage subscription" I am redirected to login to F-secure site (web.stg.ew1.idp-stg.f-secure.com ) I am either getting error message that my account is locked and there is an email sent (but I never…
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FS Protection 25.8 Beta 2 - Flyer.AppUpdate showing code instead of real text/content
Hi, I just received this notification confirming the update being deployed. Interestingly, it showed Flyer.AppUpdate.Title, Flyer.AppUpdate.Content and Flyer.AppUpdate.Details instead of the real text/content. Not a major bug but something to keep track before it meets Public Release 😊 Best regards,
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What does it mean: suspicious page modification?
My F-secure is noting stopping suspicious page notification on banking URL's, even with Banking Protection. Should I be concerned?
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banking protection and full time scans?
I am wondering if banking protection and full time scanning is locking up my PC functionality. I have had very very slow loading tabs and such and it may even be affecting receipt and sending of emails from a standard email account. Could this be a possibility?😅
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Tilin käyttöä on rajoitettu, katso ohje sähköpostissa
Hei, sain ohjeen korvata jumittuneen Beta-version Access FS Protectionin kautta, mutta en pääse eteenpäin, koska saan kirjautuessani vain otsikossa mainitun ilmoituksen. Sähköpostissa ei ole kuin maininta käyttämästäni selaimesta. Joten miten pääsen eteenpäin? Pitääkö vain odottaa?
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Miksi 23.6.2025 14.03 päivitys ei onnistu?
Minulla on Beta-versio ja päivitys jumittui nyt otsikon päivitysversioon ja alkoi vaatia koko ajan uudelleen käynnistämistä. Miten saan Beta-version takaisin, jos poistan sen ja haluan asentaa uudelleen? PS. OnClient (x64) 6.4.189 asennus samana aamuna onnistui, mutta sen jälkeen ei uudempia klo 14.03 jälkeisiä päivityksiä…
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Device Protection 23.6.2025 14.03
Uusi päivitys ei asennu ja kone vaatii koko ajan uudelleenkäynnistystä. Mikä meni pieleen? Edit: PII removed
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License not renewed
Hello, my FSP license has expired since last month and has not been renewed yet. This situation has occurred multiple times since I joined FSP, and each time it does not automatically renew. This issue has been bothering me for a long time. Could you please resolve it officially? Thank you.
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Cant login into MAC app, click and nothing happens
i cannot login into the applicacion from MacOS Apple Silicon
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Error Report: Incorrect Subscription Expiry Notice in F-Secure Free Test Plan
😟 Subject: Test Account Blocked by False Subscripd - Urgent Fix Required Content: As an authorized test user, the software repeatedly demands subscription and disables all features. Immediate resolution is needed.l]
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Autofill Safari
Wann kommt die F-Secure Autofill für Safari wieder zurück
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Sentry module Bug? Files Missing from Quarantine
When Sentry detects and "kills" a file, the file doesn't show up in the quarantine afterwards. It just seems to vanish. This behavior started after the Sentry module became active. This is problematic because we can't review or restore files quarantined by Sentry. Is this expected behaviour, or is it a bug? Please advise.
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How do I report a bug in F-Secure beta 25.3?
T Today, during the automatic update, the machine displayed a blue screen, and when restarting the antivirus, it is malfunctioning.
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Why has FS Total VPN such a poor performance ?
I have a full fiber connection from ISP to home (distance 2 km), my rig is cabled to the ISP modem, tested withOokla speed test: no VPN 960/580 Cyberghost VPN 540/460 Eset security VPN same speeds FS total VPN 340/380 Location France, VPN servers in Paris I am very disappointed with FS cataplut hydra based protocol: I need…
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The FSP update is failed
Hello! I am currently using FSP version 19.6, which is the latest version. It is now prompting that the update has failed and that it cannot update the device protection component. I can open other websites and other software is updating normally. What should I do? Also, I do not have the updated VPN component either. Is…
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This is not a question
I am a very early beta tester since the first Ultralight release and quite happy with that modest participation. I must confess I have the feeling that FS has gone the wrong way when they dropped the Freedome VPN for Avira which has a very bad VPN: speeds, locations etc. are a mess. This is the reason why I am considering…
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access My Fs protections
HelloI can't access my fs protections account, it doesn't recognize my password. how can I do it?
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Windows 11 FS Protection keeps "failing"
Hello everybody, My FS Protection on Windows 11 keeps crushing its device protection. The Endpoint Protection Service and Sentry are not started anymore and can´t be noticed on task manager. Also it is impossible to start a scan or an update. After restarting the system it works for some hours until it fails again. Which…
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Will FS buy Avira?
Hello, I am an Avira lover from China,since F-Secure using Avira engine,I started to use fs in my VM,i found the usability of FS is much better than Avira,i want to ask: because Gen used avast to completly change norton and avg,will fs buy Avira to make Avira survive?i may use FS instead of Avira,FS's UI and usability is…
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How can I access the Secure Browsing by F-Secure beta extension ?
I'm subscribed to and using the Beta version of F-secure for Mac OS X. I'd like to install the Safari - Secure Browsing by F-Secure - extension. When I try to install it, it starts TestFlight, and I get the message "This beta isn't accepting any new testers right now.". Is there a direct URL to use ?
