News and Feedback

Please be advised that the link pointing to 'My F-Secure' from this page http://community.f-secure.com/t5/Welcome/ct-p/EN and others, contains a typo. https://ma.f-secure.com/en/home/-/subscribe/GLOBAL Should read: https://my.f-secure.com/en/home/-/subscribe/GLOBAL Hope this helps.

help me, I'm founder, but no longer (as I see)

I'm happy to announce that we've introduced the "Unread Posts" which shows all messages posted since your last login. Thank you all for the feedback! We're looking forward to more ideas! Ania

Hey. I would like to change my emailadresse. I have looked in "My Settings", but i can´t find anywhere the option to change the "Password" or the "adresse". Greetz

Hi, I have been using the old forum since university till now, it gave me many good memories and helped many to solved their problems. It is very nice to know the new community forum is launch. Congratulations! May I ask you the following questions? 1- I used to receive Virus Pattern Updates and forum news everyday, is it…

Hello! Just noticed a small bug, when I get new ranks for more posts, my "Founder" status appears to have disappeared, as it currently says just "Visitor". I know it's just a piece of text, but...still.

Hello! I have been having a converstation with Stephan from F-Secure, and the converstation lead to me wondering how do you actually analyze malware, I'm a reader of the blog, but haven't read long enough to spot http://www.f-secure.com/weblog/archives/00001849.html which Stephan directed me to, I checked the University…

Hi gys! This new forum, actually community is pretty nice indeed! While browsing I noticed some issues but you most probably know about them. And sorry if this is the wrong topic, but I could find another one to post it. So the F-secure logo on the top of the page does not redirect to the homepage and while I was logged…

Maybe i got a suggestion for this forum... I would be great to have one are for other language like a spanish, finnish, german and so on. Sometime is much easier to say something in his own native language.

Welcome to the F-Secure Community! We’re glad you’re here. The Community is for you to discuss both F-Secure services and your safety in the digital world in general. We would like you to feel free to give advice, get advice and share your knowledge on how to protect yourself from the dangers of the digital world. If you…

F-Secure Community - User Guidelines F-Secure provides these discussion boards as a service to its users and customers to help them exchange ideas, tips, information, and techniques related to F-Secure products. Like any community, they are most valuable when everyone follows certain basic guidelines and rules. These…

Hello, Since few days, the viruses database update ended with errors, a good research with Claude, we find the source of my problem, the 'Acronis Active Protection'. this function disabled, it works again FYI Philippe from Brussels 🤗

Hi,I can confirm the kernel pool leak reported earlier in this thread. It is still present in F-Secure 26.8 on my machine, with the same rtp1.sys / rtp2.sys binaries mentioned by the previous reporter. ENVIRONMENT Windows 11 Home 25H2, build 26200.9457 AMD Ryzen 7 5800X, 32 GB RAM F-Secure 26.8 rtp1.sys and rtp2.sys…

Notice; win11, f-secure total 26.8, during a full scan (multiple external media included) interim information (%) about the scan progress in the event logs "no longer" appears...

Full device scan, multiple external hard drives included, progress information no longer appears in the event log.

I just installed Firefox 154.0 beta2 on a MacOS 27 beta and the complete traffic is blocked. Deactivating the add-on resumes normal traffic. There was no problem as long as I used Firefox 153 beta browser. Any fix expected for the issue?

Could you please make it possible to pay invoices using MobilePay or a similar app? The Klarna invoice didn't work, so I had to pay using my online banking credentials—which we are advised to use only when logging directly into the bank. I will not be renewing my subscription if online banking or providing account details…

Hei, I renew my subscription reference no 544474675, it looks like you didn't renew it, I'm getting messages that needs to renew .

Does anyone experience VPN service down? I was able to use this afternoon and just now, all nodes are dead no matter switching on and off, change location as well as turning on or off my mobile, networks. No Hydra nor UDP nor wireguard not working. My time is 21:16 HKT GST+8.

Hello F-Secure team and community, I would like to report a bug regarding the F-Secure Total Android app on my Honor device running MagicOS 10. Issue Description:The Google Play Store and any other Google apps except for Chrome fails to connect to the internet when the F-Secure VPN is active. Specific Behavior: If I…

Ive paid for YEARS premium service and somewhere down the line they switch over from OUTLOOK security to whatever this is. And I stopped receiving premium services but was still paying for premium services. Fast forward to now, im trying to get this resolved and all I got was to contact T mobile which I hadn't had in years…

For the 2nd testing period in a row, from AVLab.pl, F-Secure Banking protection has come out on top. Well done, F-Secure engineers and developers :) https://avlab.pl/en/analysis-of-modules-for-protection-of-online-banking-and-payments-2026-edition/ From the webpage, which also has a link to the PDF. *"Test results reflect…

I think it is ridiculous that F-Secure is no longer compatible with Linux-based systems and this should be changed! Privacy is a cornerstone of the internet and not supporting it is odd to me.

With extension installed on any(?) browser (I used Chrome) google something which will show cause promoted products, e.g. ps5. Click on any of the sponsored products links. Click the extension icon. Observed: Shows that the the extension is analyzing google.com/aclk and that the site is safe. 4. Refresh the site. Observed:…

Thank you F-Secure developers and engineers for the wonderful work you did with the ID Monitoring feature/screen within Total v25.11. It is very nicely laid out and looks great :) https://www.kb.f-secure.com/s/article/What-s-new-in-the-F-Secure-app?language=en_US Native ID monitoring: ID monitoring is now implemented…

I just wanted to thank the F-Secure developers for creating the ability to add websites exceptions in the VPN. This comes in handy for my banking site, it makes it smoother when logging in without getting any additional prompts to verify it's me :) I was previously turning off the VPN for that site. I will be adding a…

Battery drainage problem seems to persist. F-secure-version 25.9.313903, iPhone 12, iOS 18.7.1 Thos was supposed to be fixed with the release of new version earlier this year, announced in a now closed thread March 2025.

With all respect, I t think I have been an F-Secure user for, at least, 20 years. I have an e-mail dated January 18th 2005 (see below). I have never left you nor used any other Security product since then. Regards Thomas “RECEIPT ======= element 5 Order number: 9012279 Sequential invoice no.: S-50135-004690 Date:…

Dear Community members, We at F-Secure strongly condemn the war in Ukraine and feel saddened by the trauma millions of people must now endure. We shall keep providing guidance for customers and partners on how to deal with potential cyber security impact. Please find the latest blogs with updates and FAQs on cyber attacks…

With regards to vulnerabilities in our Windows and Linux endpoint protection products reported by RACK911 Labs in this post from 20 April, 2020 https://www.rack911labs.com/research/exploiting-almost-every-antivirus-software we would like to confirm that these issues have been fixed in 2018 soon after the research team had…