How to install Elements Mobile Protection to Android or Apple iOS mobile devices? - F-Secure Community
<main> <article class="userContent"> <h3 data-version="16" data-article="000032117" data-id="issue">Issue:</h3> <p>How to install Elements Mobile Protection to Android or Apple iOS mobile devices from the Elements Endpoint Protection portal? <br> </p> <h3 data-id="resolution">Resolution:</h3> <p>Elements Mobile Protection does not feature an upgrade path from PSB Mobile Security or PSB Freedome for Business. The PSB Mobile Security or PSB Freedome for Business apps need to be uninstalled manually from the mobile device after completing the Elements Mobile Protection installation. <br><br>Follow the steps below to install Elements Mobile Protection to Android or Apple iOS devices:<br></p><ol><li>Log in to the Elements Security Center: <a rel="nofollow" href="https://elements.f-secure.com/">https://elements.f-secure.com/</a></li><li>Click the <b>See more details</b> link under the product category <b>Endpoint Protection</b> </li><li>Go to the <b>Devices</b> page</li><li>Click on the <b>three dots</b> on the right side of the title and select <b>Add new device</b></li><li>Select the Mobile Protection license key and click <b>Next</b></li><li>Enter the user's details and click <b>Send</b></li></ol> User will receive an installation email with the instructions how to install the app. The email contains a link for installing the app and a link to activate the license. <br><br><b>Note: </b>Already sent invitations can be viewed by clicking the <b>three dots </b>on the <b>Devices </b>page and then selecting <b>Manage Mobile Protection Invitations</b>. You can view both pending and expired invitations. <ol><li>Open the installation email</li><li>Depending on which device you have, select the link next to Android or iOS. You are redirected to either Google Play Store or AppStore where you can download and install the app</li><li>After you have installed the app on your device, go back to the installation email and depending on your device, select either Activate for Android or Activate for iOS to activate the subscription. The F-Secure Elements Mobile Protection app will open <ul><li>Note: The activation link is valid for 29 days. If, for some reason, you do not manage to activate the license, log in to the app using the username and password that are provided in the email</li></ul></li><li>When asked, selec <b>Allow </b>to give the app the required permissions <ul><li>Note: For Android devices, the app needs permission to access your photos, media, and files to be able to scan for harmful items. For iOS devices, the app needs permission to notify you about important events.</li></ul></li></ol> For installation using Mobile Device Management (MDM), follow the MDM deployment manual: <a rel="nofollow" href="https://help.f-secure.com/data/pdf/fsemp_mdm_eng.pdf">https://help.f-secure.com/data/pdf/fsemp_mdm_eng.pdf</a><br><br>The manual includes instructions for: <ul><li>Google Workspace MDM</li><li>VMware Workspace ONE MDM</li><li>Microsoft Intune MDM</li><li>MaaS360 MDM</li><li>MobileIron MDM</li><li>Miradore MDM</li></ul> The activation link required in MDM installation can be found by following these steps: <ol><li>Log in to the Elements Security Center: <a rel="nofollow" href="https://elements.f-secure.com/">https://elements.f-secure.com/</a></li><li>Click <b>See more details </b>under the product category <b>Endpoint Protection</b></li><li>Go to the <b>Subscriptions</b> page</li><li>Click on the <b>three dots</b> on the right side of the Mobile Protection subscription key</li><li>Select <b>MDM Server configuration</b></li></ol><p>Article no: 000032117</p> </article> </main>
