F-Secure Elements Endpoint Protection client does not take the new expiry date into use after subscription key was renewed - F-Secure Community
<main> <article class="userContent"> <h3 data-version="8" data-article="000007397" data-id="issue">Issue:</h3> <p>F-Secure Elements Agent (EPP for Computers or EPP for Servers) does not take the new expiry date into use after subscription key is renewed.</p> <h3 data-id="resolution">Resolution:</h3> <p></p><ul><li>In the scenario whereby F-Secure Elements Endpoint Protection (Elements EPP for Computers or for Servers) subscription is renewed when a subscription is still valid, there is a delay of up to 8 hours for the Elements Endpoint Protection client to take the new expiry date into use after renewal</li><li>In the scenario whereby F-Secure Elements Endpoint Protection subscription is renewed after the subscription has already expired, the client will take the new subscription expiry date into use immediately.</li></ul> You do not need to re-enter the subscription key on the client in case the subscription key remains unchanged. <p>Article no: 000007397</p> </article> </main>