Autodesk updates blocked by an application control (not DeepGuard nor DataGuard) - F-Secure Community
<main> <article class="userContent"> <h3 data-version="5" data-article="000018599" data-id="issue">Issue:</h3> <p></p><table border="0" cellpadding="0" style="border-spacing: 0px;"><tbody><tr><td colspan="3" rowspan="1">Below autodesk updates blocked by an application control (not DeepGuard nor DataGuard):<br><a rel="nofollow" href="file:///C:/Users/ef/AppData/Local/Temp/%7B93C98C79-79FF-48B3-932B-5D456B6238EB%7D/.cr/AutoCAD_2020.1.2_Update_64bit.exe">C:\Users\xxx\AppData\Local\Temp\AutoCAD_2020.1.2_Update_64bit.exe</a><br><a rel="nofollow" href="file:///C:/Users/ef/AppData/Local/Temp/%7B7D175E7C-7C82-484C-A9C3-0069A98F1DAF%7D/.cr/Autodesk_Revit_2020_2.exe">C:\Users\xxx\AppData\Local\Temp\Autodesk_Revit_2020_2.exe</a></td></tr></tbody></table><h3 data-id="resolution">Resolution:</h3> <p>This is an issue with an application Control (AC) rule (not DeepGuard nor DataGuard) "Block rare and unknown files in Temp folder". It belongs to a set of pre-defined AC rules that come with the product and this rule appears to be disabled by default. <br><br>There is two below solutions to solve this at the moment:<br>1. Workaround the issue turn the rule "Block rare and unknown files in Temp folder" from Block to Allow and monitor it as follows:<br>Profile > (select profile to edit) > Application Control > Rule name: "Block rare and unknown files in Temp folder" = Allow and monitor.<br>2. Other way to workaround this would be to add Application control exclusion rule: Profile > (select profile to edit) > Application Control > Rule name: "Allow trusted signature" (please have a look at screenshot 'Allow trusted signature rule.png' for more information).</p> <p>Article no: 000018599</p> </article> </main>
