Software Updater unable to download Java updates

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Software Updater unable to download Java updates - F-Secure Community

Issue:

Software Updater is unable to download Java updates.

Trying to use the same download link that is written in the logs leads to an error, so it can't be used manually.

Resolution:

Oracle has changed the way Java is licensed. A side effect of this is that Java updates can be downloaded only from the vendor's server with authentication. This stops Software Updater from downloading the Java update.

We have published a change to Computer Protection to stop showing Java update as a missing update in Software Updater. After this, you will need to install Java update manually (not via F-Secure Software Updater).

At the same time, we are not going to change the Software Updater behavior for the rest of the products.

To stop Software Updater from trying to install the problematic Java update automatically, you can exclude the Java Update from the automatic installation by following these steps:

If you have a Business Suite product (Client Security or Server Security)

Log in to Policy Manager Console
Select the target group from the Domain Tree
Go to the Settings tab
Select Software Updater
Click on Add from the right side of the Exclude software from automatic installation list
Use Java as the software name to exclude it

If you have a Protection Service for Business product (Computer Protection or Server Protection)

Log in to the PSB Portal
Go to the Profiles page
Click the profile you want to edit
Select Software updater
Click Add software below Exclude software from automatic installation
Write Product=Java to exclude Java software from automatic installation

After the change, you will need to install the Java update manually.

Article no: 000011585