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F-Secure Product Installation success or error status: 1603. - F-Secure Community
<main> <article class="userContent"> <h3 data-version="5" data-article="000010959" data-id="issue">Issue:</h3> <p>MSI (s) (D8:10) [11:07:28:854]: The product was installed by Windows Installer. Product Name: F-Secure. Product version: 4.02.1067.0. Product language: 1033. Manufacturer: F-Secure Corporation. Installation success or error status: 1603.</p> <h3 data-id="resolution">Resolution:</h3> <p></p><h1 data-id="you-receive-an-error-1603-a-fatal-error-occurred-during-installation-error-message-when-you-try-to-install-a-windows-installer-package">You receive an "error 1603: A fatal error occurred during installation" error message when you try to install a Windows Installer package</h1> You may receive this error message if any one of the following conditions is true: <ul><li>Windows Installer is attempting to install an app that is already installed on your PC.</li><li>The folder that you are trying to install the Windows Installer package to is encrypted.</li><li>The drive that contains the folder that you are trying to install the Windows Installer package to is accessed as a substitute drive.</li><li>The SYSTEM account does not have Full Control permissions on the folder that you are trying to install the Windows Installer package to. You notice the error message because the Windows Installer service uses the SYSTEM account to install software.</li></ul> We recommand you install all "Windows Security" updates, then please remove all F-Secure products from the machine by <a rel="nofollow" href="https://download.sp.f-secure.com/uninstallationtool/FsUninstallationTool.exe">uninstalling tool.</a><br>Then get the installer from here: <a rel="nofollow" href="https://emea.psb.f-secure.com/#/public-downloads">https://emea.psb.f-secure.com/#/</a><br> <p>Article no: 000010959</p> </article> </main>