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F-Secure PSB Mobile Security "Lock Device" is not functioning - F-Secure Community
<main> <article class="userContent"> <h3 data-version="3" data-article="000022641" data-id="issue">Issue:</h3> <p>Devices installed with F-Secure PSB Mobile Security do not get locked when clicking <b>Lock Device</b> in PSB Portal. </p> <h3 data-id="resolution">Resolution:</h3> <p>Permissions need to be granted locally for F-Secure PSB Mobile Security's Antitheft feature to ensure it to work as intended. <br><br>Follow these steps:<br></p><ol><li>Open F-Secure PSB Mobile Security on the Android device</li><li>Go to <b>Antitheft </b></li><li>Enable the feature <b>Lock Screen</b> or <b>Wipe Device</b></li></ol> Now that the features have been enabled, they can be triggered from the PSB Portal: <ol><li>Log in to PSB Portal</li><li>Go to <b>Devices </b></li><li>Select the <b>Mobile devices </b>tab</li><li>Select a mobile device </li><li>Click <b>Lock device </b>or <b>Wipe device</b></li></ol><p>Article no: 000022641</p> </article> </main>