Issue:
How to move current PSB Computer Protection or Server Protection installations from one PSB portal to another without having to reinstall the product?
Resolution:
The Fs_oneclient_logout tool allows you to log out from PSB Computer Protection or Server Protection, so that you can re-enter the subscription key to connect a device to the correct company in the management portal.
This command-line tool removes the current subscription from Computer Protection or Server Protection, and returns the software to its initial state, before a subscription key was used.
The tool can also be used to switch PSB portals, the available options are:
To use the tool:
- Download the fs_oneclient_logout tool from https://download.sp.f-secure.com/PSB/Utilities/fs_oneclient_logout.exe.
- Open a command prompt with administrator privileges.
- Run the tool in the command prompt.
- To log out and register to the current F-Secure PSB Portal automatically, run \fs_oneclient_logout.exe --keycode .
The product will log out and start using the subscription key that you entered immediately. - To log out and register to another F-Secure PSB Portal (e.g. PSB1) automatically, run \fs_oneclient_logout.exe --psb1 --keycode .
When both portal and --keycode are specified the client is switched to specified portal and keycode is used during the switch.
This way installation can be registered to a new portal without reinstallation.
The product will log out and start using the subscription key that you entered immediately. - To remove the current subscription key, run \fs_oneclient_logout.exe --nokeycode.
The product will stop working and asks you to enter a new subscription key manually when you open the main view of the application.
If the tool runs successfully, it returns 0 as the result. In other cases, for example if the network is unavailable or you enter an incorrect subscription key, the product will stay in the "expired" state and asks you enter the new subscription key manually.
Article no: 000021865