F-Secure PSB Server Security installation displays error "The subscription key you entered cannot be recognized." - F-Secure Community
<main> <article class="userContent"> <h3 data-version="7" data-article="000003886">Issue:</h3> <p>Error: "The subscription key you entered cannot be recognized." after entering subscription key during F-Secure PSB Server Security installation.</p> <h3>Resolution:</h3> <p>If you get the "The subscription key you entered cannot be recognized." error when entering your subscription key during installation, check the following:<br></p><ul><li>Ensure that the license key is correct for the version that you are trying to install. PSB Server Security cannot be installed with a PSB Server Protection Standard or Premium subscription key. If you have a PSB Server Protection subscription key, download the Server Protection installer from the <b>Downloads </b>page in the PSB Portal</li><li>The installation files are portal specific [PSB1(EMEA), PSB2(AMER), PSB3(APAC), PSB4 (EMEA2]. Check that you have downloaded the installation file from the correct portal download page</li><li>Verify you have entered the license key correctly </li><li>Make certain you have licenses available for the subscription key </li></ul><p>Article no: 000003886</p> </article> </main>
