I already have another F-Secure product installed. Is it compatible with F-Secure SENSE Router?
Note: This article is valid for you only if you are using the standalone version of F-Secure SENSE Router (not part of the F-Secure TOTAL package).
F-Secure SENSE Router uses a three-layer protection system consisting of the F-Secur SENSE Router dvice, the F-Secure SENSE Router app, and the F-Secure Security Cloud. The F-Secure SENSE Router app provides extra security features to protect your devices both at home and on the go.
If you have other F-Secure products installed and have purchased SENSE or are thinking of purchasing SENSE, please consult this guidance on their compatibility with the SENSE Router app.
Note: At present, the SENSE Router app is only available in English.
F-Secure SAFE & SENSE Router
For Windows PC and Mac users of SAFE, keep F-Secure SAFE installed. On your Windows PC and Mac, you do not need to install the SENSE Router app. The SENSE Router app and SAFE both give you comprehensive protection against online threats, but SAFE contains a few extra features such as additional family protection.
For Android users of SAFE, you only have to install the SENSE Router app if you wish to use that device to set up and manage your SENSE network. If you only wish to protect that device, you do not need to install the SENSE Router app, and can keep using the SAFE app for protection.
For iOS (iPhone and iPad) users of SAFE, you only have to install the SENSE Router app if you wish to use that device to set up and manage your SENSE network. If you only wish to protect that device, you do not need to install the SENSE Router app, and can keep using the SAFE app for protection.
F-Secure INTERNET SECURITY & SENSE Router
- Keep using F-Secure INTERNET SECURITY until your subscription ends, but do not renew it.
- Once your subscription ends, uninstall INTERNET SECURITY.
- With your Windows PC connected to the SENSE Router, navigate your web browser to
- Follow the instructions to install the SENSE Router app.
Note: During the time between uninstalling INTERNET SECURITY and installing the SENSE Router app, we advise you to browse the web with caution, as your computer may be vulnerable to threats.
F-Secure FREEDOME VPN & SENSE Router
You can continue using FREEDOME alongside the SENSE Router app to protect your privacy on all supported devices.
Note: Android users must turn FREEDOME off momentarily during setup while pairing their device with the SENSE Router, and when you want to access the SENSE Router app. Alternatively, Android users can whitelist their SENSE WiFi network by adding it to the FREEDOME Trusted Wi-Fi networks.
F-Secure TOTAL & SENSE Router
If you have purchased F-Secure TOTAL, you can continue using SAFE and FREEDOME.
Please also refer to the SAFE and FREEDOME sections above for more details.
Note: If you already have F-Secure SENSE Router in use and buy F-Secure TOTAL, we can connect your SENSE subscription to your TOTAL home protection. To do this, please contact F-Secure Customer Support, and provide us with your SENSE Router serial number. See also the following article: I already have SENSE Router. Can I add it to my TOTAL subscription?