How to upgrade from PSB E-mail and Server Security 11.x to 12.x

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Jali Posts: 1,769 F-Secure Employee

This guidance is for upgrading from F-Secure PSB E-mail and Server Security 11.x to version 12.x on all supported Windows platforms.

To get the upgrade, do the following:

  1. Download the upgrade from the PSB portal in use.
  2. Do one of the following:
    1. Click Next, if you want to continue using your existing subscription; OR
    2. Enter a new subscription key, and click Next, if you want to change or extend your present subscription.


  3. Enter your SharePoint management account details, if Microsoft SharePoint is installed and you want to manage anti-virus scanning for SharePoint, and click Next.


  4. The upgrade sets up and installs the files.

    Note: The upgrade may take some time.


  5. When prompted, restart the server.

    Note: This is recommended.

  6. Once you have restarted the server, your subscription key is automatically validated.
  7. Your computer downloads and installs updates from the server.
  8. Once your subscription key is validated, a green light appears with the text "Done". If not, a red light appears.