Number of spam messages not growing

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JaliJali Posts: 1,777 Moderator

Symptoms

The number of spam messages remains unchanged for a long time.

Diagnosis

You notice that the amount of spam messages remains the same even though it should grow steadily. This indicates a problem in the Network Configuration settings.

Solution

To solve the problem, you should check that you have specified the Internal Domains and Internal SMTP Senders settings:

Go to Web Console > General > Network Configuration.
For more information about how you should change the settings, click Help in the user interface.
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