Unable to print with network printer on a Windows computer when F-secure FREEDOME VPN protection is

Issue:

Unable to print with network printer on a Windows computer when F-secure FREEDOME VPN protection is ON. The printer and the computer are on the same sub net. 

Resolution:

The network needs to be set as a trusted network to allow the computer to connect to the network printer while FREEDOME VPN is connected. 

Follow these steps to set a network as trusted:

  1. Open F-Secure FREEDOME user interface
  2. Turn OFF the VPN protection 
  3. Go to Settings
  4. Enable Automatic killswitch
  5. Click Allow connections to other devices in trusted networks
  6. Select the network used in Trusted networks dialog
  7. Click Save 

Article no: 000013172

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