I purchased F-Secure TOTAL but why only F-Secure SAFE is installed on my devices?

This discussion has a more recent version.
Customer_Care Posts: 548 F-Secure Employee


Why only F-Secure SAFE is installed on my devices when I purchased F-Secure TOTAL?


F-Secure TOTAL is a combination product of F-Secure SAFE, FREEDOME, KEY and SENSE are bundled together. All these F-Secure (SAFE, FREEDOME and KEY) products need to be installed separately into your devices.

If you had an F-Secure SAFE account before and upgraded to TOTAL, you are required to install F-Secure FREEDOME and KEY separately. 

Article no: 000004494