Cannot install PSB Computer Protection because installer detects SG1 as conflicting software

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Issue:

  • When trying to install PSB Computer Protection on a Windows computer, installation detects incompatible software called SG1. The installation is unable to remove the software conflict. 
  • The installer shows the conflicting software name as a single dot or period. 

Resolution:

This issue can happen if there are bits and pieces left of a previous F-Secure product installation on the computer. Run these two F-Secure uninstallation tools, restart the computer and try the installation again:


 

Article no: 000001740

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