How to reset the host UID of an F-Secure PSB Computer Protection or Server Protection client?

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Customer_CareCustomer_Care Posts: 548 F-Secure Employee

Issue:

How to reset the host UID ( Unique ID ) of an F-Secure PSB Computer Protection or Server Protection client?

Resolution:

If two or more clients have the same host UID, we have a logout tool called fs_oneclient_logout.exe which can be used to reset the host UID so that a randomized UID will be created. 

  1. Download the fs_oneclient_logout tool from https://download.sp.f-secure.com/PSB/Utilities/fs_oneclient_logout.exe
  2. Open a command prompt with administrator privileges
  3. Run the tool in the command prompt
  • To log out and register to F-Secure PSB Portal automatically, run the command \fs_oneclient_logout.exe --keycode <subscription code>. Computer Protection will log out and start using the subscription key that you entered immediately. The client will also generate a new randomized host UID. 
Note: When the host UID is reset, the PSB Portal will consider the host to be a new device. This can result in duplicate devices visible in the PSB Portal Devices page (each device takes a license into use). 

 

Article no: 000020054

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