F-Secure Policy Manager warns that the latest virus definition update is several days old

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Customer_CareCustomer_Care Posts: 548 F-Secure Employee

Issue:

F-Secure Policy Manager is warning on the Server events for the last 24H event list that the latest virus definition update is several days old. 

Resolution:

If the F-Secure Policy Manager Server is showing this event on the dashboard:

  • Verify that the server is able to connect to the F-Secure Update server guts2.sp.f-secure.com
  • Verify that the server has more than 2GB of free disk space and that there are no low disk space alerts shown on the server events list. If the server has less than 2GB, the Policy Manager Server will automatically stop downloading new virus definition updates

Article no: 000002308

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