Why is a user receiving F-Secure Radar "No connection with scan node" notification emails?

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Issue:

Why is a user receiving F-Secure Radar "No connection with scan node" notification emails?

Resolution:

These notification emails are sent to F-Secure Radar users who have configured in their F-Secure Radar account settings notification to be sent for different notification categories. The notification settings are user account specific and the user can themselves change them in the F-Secure Radar Portal.

Follow these steps to change the F-Secure Radar notification settings:

  1. Log into F-Secure Radar Portal: https://portal.radar.f-secure.com/
  2. Navigate to the Settings page from the menu on the left
  3. Select the Notification settings tab
  4. Enable or disable different notification categories
  5. Click Save 

Article no: 000019568

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