F-Secure product installation fails on ARM based devices

This discussion has a more recent version.
Customer_CareCustomer_Care Posts: 548 F-Secure Employee

Issue:

Installation of F-Secure SAFE / Internet Security / FREEDOME on my Microsoft Surface X Pro or Lenovo Miix630 tablet fails at 40%. The installer window vanishes without giving any error message
 

Resolution:

The Microsoft Surface X Pro and Lenovo Miix630 tablets use ARM -based processors. Unfortunately ARM -based processors are not supported by F-Secure SAFE, Internet Security or FREEDOME. 

You can see the supported platforms by product from here

 

Article no: 000018583

Sign In or Register to comment.