Rapid Detection & Response (RDR) execution start and detection date / time mismatch

Issue:

There is a date / time mismatch between the Rapid Detection & Response (RDR) execution start and the detection. How is that possible?

Resolution:

The host needs to be turned ON and have an active internet connection for the host to upload the detection information to the RDR portal. If the host goes to sleep mode or loses internet connection, it is expected behavior for the execution start and the detection time / date to differ.

Article no: 000018604

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