PSB Computer Protection installation fails on a tablet with ARM-based processor

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Issue:

When trying to install F-Secure PSB Computer Protection on a Microsoft Surface Pro X, the installation seems to stop promptly and never finishes. Is it because PSB Computer Protection doesn't support the processor?

Resolution:

The Microsoft Surface Pro X has an ARM-based processor which PSB Computer Protection does not support. 

Computer Protection for Windows supports the following operating system versions:

  • Microsoft Windows 10 (all 32-bit and 64-bit editions), ARM-based tablets are not supported
  • Microsoft Windows 8.1 (all 32-bit and 64-bit editions), ARM-based tablets are not supported
  • Microsoft Windows 7 Service Pack 1 (all 32-bit and 64-bit editions)
You may find the latest release notes here.

Article no: 000018364

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