Unable to add more sub-users to My F-Secure account, error "Group is full. Cannot add another user."

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Customer_CareCustomer_Care Posts: 548 F-Secure Employee


Unable to add more users in My F-Secure. I get a message saying "Group is full. Cannot add another user."


The maximum number of sub-users a main account can have is 8 sub-users. If you would like to add a new user, you need to remove one sub-user (consider removing the inactive sub-user) in order to add the other one.
To remove a sub-user from your group, follow the instructions in article How do I remove a sub-user (family member or friend) from My F-Secure group?

Article no: 000006830

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