F-Secure Server Security product visible on the Apps & Features list after uninstallation on Win

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Customer_Care Posts: 548 F-Secure Employee


  • After uninstalling F-Secure Server Security 12.12 on a Windows Server 2016 Operating System, the product F-Secure Server Security is still shown in the Apps & Features list
  • Product sttatus is shown as Unavailable
  • Product cannot be removed from the list since the Uninstall and Modify buttons are greyed out
  • Running the F-Secure Uninstallation Tool does not remove the product from the Apps & Features list
  • Product is not shown on the Programs and features list


This issue is only visual and does not affect any new installations of the product. You can remove the product from the list by manually removing the F-Secure Product 1001 registry key by following these steps:

  1. Open Windows Registry editor
  2. Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall
  3. Right click on F-Secure Product 1001 registry key
  4. Select Delete

Article no: 000018904