F-Secure Banking Protection blocked a bank website

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Issue:

When Banking Protection is active, a page within a bank website gets blocked or can't be accessed. 
Bank website login page gives error: "SSL_ERROR_ACCESS_DENIED_ALERT" when Banking protection is on. 

Resolution:

  • Try to clear cookies, cache and browsing history of the browser.
  • Make sure you have the F-Secure Browsing Protection extension installed and enabled in your browser
Here's how to enable Browsing Protection on browsers:
Firefox
Chrome
Internet Explorer
Safari

If a banking site still gets blocked, contact F-Secure customer service.

Article no: 000004637

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