Why did I not receive my F-Secure SAFE/TOTAL subscription or activation code after renewing?
I bought F-secure SAFE / TOTAL from the F-Secure homepage but I didn't notice any subscription or activation code. Why is it missing?
Please note that F-Secure SAFE / F-Secure TOTAL does not use any subscription or activation codes when you have purchased the subscription via the F-secure online store.
When purchasing a F-secure SAFE / TOTAL subscription, you will be directed to create a My F-Secure account from which you are able to install the product to your devices.
If you have renewed via your existing My F-Secure account, all the devices installed from that My F-secure account will automatically update to the new subscription expiry date.
Only time F-Secure SAFE / TOTAL subscription codes can be found is via retail (box) purchases and via some campaigns.
Article no: 000005970