Why is Google asking me to prove I'm not a robot when F-Secure FREEDOME VPN is on?

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Issue:

When searching for something on Google when F-Secure FREEDOME VPN protection is on, Google is all the time asking me to prove I'm not a robot and I have to answer a CAPTCHA. Why is this?

Resolution:

That's normal when you use F-Secure FREEDOME or any other VPN.

This is because F-Secure FREEDOME VPN servers are used by several users at the same time. This means that you are not the only user to submit requests to the Google search engine.

Google interprets that your IP address / device sends multiple search requests at the same time (this creates a suspicious effect on the search engine). With CAPTCHA, Google makes sure that you are not a robot or a computer program that sends multiple requests for search or spam.

Article no: 000016856

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