How can I generate an F-Secure SAFE log file with my Android device?
This discussion has a more recent version.
How can I generate an F-Secure SAFE diagnostic log file with my Android device?
Follow these steps to generate and send the F-Secure SAFE diagnostic log files from a Android device:
- Open the F-Secure SAFE application on your Android device
- Open the menu from the upper left-hand corner
- Choose About
- Click on the version number (at least) 7 times
- Scroll down and press Send log file
- Send the log file to the predefined email address with the preferred email application
- If you have any other attachments (e.g. screenshots) you may add those to the same generated email
- Reply to the support request with the information that you have sent the diagnostic log file
Article no: 000018387