How to uninstall Server Security 12 or 14 using the F-Secure Uninstallation Tool

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Customer_CareCustomer_Care Posts: 548 F-Secure Employee

Issue:

How to uninstall F-Secure Server Security 12 or 14 from a Windows Server using the Uninstallation Tool?

Resolution:

If you cannot uninstall F-Secure Server Security from the program and features, you can uninstall it using the F-Secure Uninstallation Tool. Which uninstallation tool you should use depends on the F-Secure Server Security version that is installed on the Windows server. 

Note: If you have F-Secure Email and Server Security installed on the server, do not use the Uninstallation Tool since a removal can cause issues with the email flow. 

Note: If you have F-Secure Policy Manager Server installed on the same server, running the UninstallationTool.exe will remove it.  


F-Secure Server Security 12.x:

  1. Download this uninstallation tool: https://download.f-secure.com/support/tools/uitool/UninstallationTool.exe
  2. Open the Command Prompt
  3. Navigate to the folder where you have stored the tool
  4. Run the following command: UninstallationTool.exe -a --server

F-Secure Server Security 14.x: 
  1. Download this uninstallation tool: https://download.sp.f-secure.com/uninstallationtool/FsUninstallationTool.exe
  2. Run the uninstallation tool
  3. Follow the on-screen instructions
This tool can be ran silently using the command prompt and adding the parameter --silent

Article no: 000015608

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