F-Secure Client Security 13.x or (Email and) Server Security 12.x installation failed due to "Setup

This discussion has a more recent version.
Customer_CareCustomer_Care Posts: 548 F-Secure Employee

Issue:

F-Secure Client Security 13.x or (Email and) Server Security 12.x installation using MSI Package failed due to "Setup Wizard ended prematurely" error.

Resolution:

The installation error "Setup Wizard ended prematurely because of an error" when running the F-Secure Client Security 13.x or (Email and) Server Security 12.x installation MSI file can be caused by the following:

  • Ensure the subscription key used during the export of the MSI installation file is correct. Contact your local F-Secure reseller partner to obtain the license certificate with latest subscription key for F-Secure products
  • Verify if there is any conflicting 3rd party software installed in the host
If none of the above helped with the installation issue, proceed to contact F-Secure Customer Support here for assistance.

Article no: 000001448

Sign In or Register to comment.