Is it possible to renew a F-Secure SAFE/TOTAL subscription in advance?

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Customer_CareCustomer_Care Posts: 548 F-Secure Employee

Issue:

Is it possible to renew a F-Secure SAFE/TOTAL subscription in advance?

Resolution:

If the subscription is made through the F-Secure online store, you're not able to make a new purchase before there is less than 30 days left of the previous subscription. 

It is possible to renew the subscription before expiration, by entering a subscription code bought from a retail store:

  1. Log in to My F-Secure Portal
  2. Go to the Subscription page
  3. Click Enter a code
  4. Enter the subscription code from the retail box
  5. Click Continue
After clicking continue and confirming the renewal, the subscription days from the code will be added on top of the remaining days on the My F-Secure account.
 

Article no: 000018195

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