My F-Secure account shows "waiting for confirmation of payment" when trying to renew

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Customer_Care Posts: 548 F-Secure Employee


When I login to My F-Secure account, it does not let renew. There is only ''waiting for confirmation of payment'' message.


This usually means that the system is awaiting for pending payment (has not received payment from you).

Do the following:

  1. Check your email for the order confirmation from F-Secure.
  2. Proceed to make payment via the link on the order confirmation email.
Contact F-Secure support if the issue is not resolved.

Article no: 000001375