When installing F-Secure SAFE or Internet Security, I get the error message "Something Went Wrong".

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Issue:

When installing F-Secure SAFE or Internet Security, getting error message "Something Went Wrong".

Resolution:

Please uninstall and re-install F-Secure SAFE or Internet Security.

Note: Click the links below to access the step-by-step guide

For SAFE & Internet Security in Windows,

  1. Uninstall F-Secure using uninstallation tool.
  2. Release license (for SAFE only. Skip this if you're using Internet Security).
  3. Re-install SAFE / Re-install Internet Security


For F-Secure SAFE in Mac,

  1. Uninstall F-Secure SAFE
  2. Release license
  3. Re-install SAFE

Article no: 000003801

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