F-Secure Management Agent failed in an internal operation. Setting the policy variable 1.3.6.1.4.1.2

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Customer_CareCustomer_Care Posts: 548 F-Secure Employee

Issue:

The administrator receives the following alert from a server running Server Security and Microsoft SQL Server: "F-Secure Management Agent failed in an internal operation. Setting the policy variable 1.3.6.1.4.1.2213.59.2.20.20 (error=-510)" was not successful."

The server in question was hosting multiple instances for SQL Server 2016.

Resolution:

Due to a limitation in the current software, the internal table for storing "missing updates" cannot accept multiple identical rows and Software Updater was detecting a missing update on both instances for MS SQL Server. Consequently, adding the second missing patch to "missing updates" table failed with error -510: "Set result: your table contains multiple identical rows".

A fix for this issue will be released later 2019 in Client Security version 14.20. Server Security will also inherit the fix, once F.Secure releases a new version.

Article no: 000016213

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