PSB Server Security/Server Protection installation validation fails with error "The specified subscr
User receives error "The specified subscription number is invalid" after entering the subscription key for PSB Server Security / Server Protection during installation of PSB Server Security.
Proceed to download the PSB Server Security installation file from the correct portal download page and install the product:
EMEA (PSB1): https://emea.psb.f-secure.com/#/public-downloads
America (PSB2): https://amer.psb.f-secure.com/#/public-downloads
APAC (PSB3): https://apac.psb.f-secure.com/#/public-downloads
EMEA2 (PSB4): https://emea2.psb.f-secure.com/#/public-downloads
EMEA3 (EUSMI): https://emea3.psb.f-secure.com/#/public-downloads
- A similar validation error can occur if you try to install the older version of PSB Server Security 12.10 using the PSB Computer Protection installer-file as it cannot be validated with a PSB Server Security license or vice versa. To confirm this, check the filename of the installer itself.
- Only PSB Server Protection and Computer Protection uses the same installer
Article no: 000009666