The "Allow" button to restore files from quarantine is grayed out in Client Security 14.10 How to a
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Issue:
The Allow button to Restore files from quarantine is grayed out in Client Security 14.10 . How can I allow this from Policy Manager?
Resolution:
You can allow a local user to restore files sent to quarantine by following these steps:
- Log in to Policy Manager console.
- Select a host or domain from the Domain Tree.
- Go to the Settings tab.
- Go to the Real-time scanning page.
- Uncheck Prevent users from adding scanning exclusion.
Note: By default the "delete" option in Client User Interface is allowed, as the option "delete" does not contain any risk.
Article no: 000012976
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