The "Allow" button to restore files from quarantine is grayed out in Client Security 14.10 How to a

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Customer_CareCustomer_Care Posts: 548 F-Secure Employee
in Business Suite

Issue:

The Allow button to Restore files from quarantine is grayed out in Client Security 14.10 . How can I allow this from Policy Manager?
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Resolution:

You can allow a local user to restore files sent to quarantine by following these steps:

  1. Log in to Policy Manager console.
  2. Select a host or domain from the Domain Tree.
  3. Go to the Settings tab.
  4. Go to the Real-time scanning page.
  5. Uncheck Prevent users from adding scanning exclusion.
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6. Distribute the new policy to the hosts.

Note: By default the "delete" option in Client User Interface is allowed, as the option "delete" does not contain any risk.

Article no: 000012976

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